Otways Pet-friendly Holidays

Staff were all lovely and really helpful. Rooms were clean and comfortable.

A very cool hotel in a great location, right on the waterfront. Friendly and helpful staff, clean and well appointed room, AMAZING gym, great bar, cafe and restaurant. Sadly we didn’t have time to experience the spa but it looked lovely! We would definitely stay again :).

Clean room, friendly staff, clean common areas. Some plates and cups in the dining area where nos properly washed

I had two nights where my room had cigarette smoke that had come from an Adjoining room to the point I needed to wash clothes that were out in my room. One of those nights I had to find alternative accommodation as the smell was overwhelming and the front desk staff said their was nothing they could do. Every year for the last 10 year I spend around a month in this hotel however this may be the last as the quality has dropped substantially

Kitchen was fully equiped No breakfast was in this Apartment as it was fulky self contained

The staff could be more friendly, my son is a professional pianist, when he asked if he can play the piano in the lobby, he didn’t give us a nice response and was trying to limit him, so he eventually didn’t play at all. Also the swimming pool was not clean in terms of the germs on the walls. I took a few photos and showed them to the reception person. I’m happy to send the photos to you if it’s needed.

A very cool hotel in a great location, right on the waterfront. Friendly and helpful staff, clean and well appointed room, AMAZING gym, great bar, cafe and restaurant. Sadly we didn’t have time to experience the spa but it looked lovely! We would definitely stay again :).

I had two nights where my room had cigarette smoke that had come from an Adjoining room to the point I needed to wash clothes that were out in my room. One of those nights I had to find alternative accommodation as the smell was overwhelming and the front desk staff said their was nothing they could do. Every year for the last 10 year I spend around a month in this hotel however this may be the last as the quality has dropped substantially