Awa Pet-friendly Holidays

The staff were extremely helpful and polite.

Incredible staff at a beautiful, spacious hotel in a quiet area of Tokyo nestled in a beautiful , serene garden with a wonderful light and smoke show each night. Beautiful koi fish ponds and a magnificent 3 story pagoda

Good hotel. Within easy walk to Ginza area and train station right outside.

The air conditioner in the room wasn’t working fully so our room was not cool enough. Location is great, minutes from Shinagawa station although it is an incline hill down, making it a slight tough walk on a hot day going back to the hotel as its upward slope. The small 7-11 on premise was very convenient!

As an English reviewer who stayed for three nights: this was a fantastic place to spend my first three days in Japan. The staff were extremely helpful and accommodating, whilst also being patient with communication. I’m 6’1” and I’m above 110kg, and the comfortable bed fit me perfectly. The bath was also accommodating to my western shape, being wide and deep. The hotel is located well, with a short (15min) uphill walk from Shinagawa station. We found the 7/11 nested inside the hotel to be of excellent convenience (the clue is in the name). My one complaint would be that the restaurant was significantly more expensive than the other venues we ate at, though I did enjoy my meal. Thank you to all the staff.

Incredible staff at a beautiful, spacious hotel in a quiet area of Tokyo nestled in a beautiful , serene garden with a wonderful light and smoke show each night. Beautiful koi fish ponds and a magnificent 3 story pagoda

The air conditioner in the room wasn’t working fully so our room was not cool enough. Location is great, minutes from Shinagawa station although it is an incline hill down, making it a slight tough walk on a hot day going back to the hotel as its upward slope. The small 7-11 on premise was very convenient!