Jamaica Mountain Holidays

Rooms are unnecessary hu

The staff was absolutely incredible, booking the signature level was well worth it solely for the access to the exclusive beach and pool with two of the best bartenders we have ever met (Ornella and Mario)! We were so well taken care of here that we are already planning on coming back!

The staff, specifically the entertainment staff is what made our stay the best. But the fact that upon checking in and arriving to our room, there were no towels and we immediately contacted the front desk multiple times...we didn't receive towels until nearly 6 hours later at 11PM. Then we had our room cleaned two days later, again no new towels were left, we had to be on the hunt and finally received some that evening. From fear of not getting towels we didn't get our room cleaned for the rest of our stay. The mini bar was poor name to call it that. The toilet paper holder was on it's last hinge. And there were never enough food - things were always empty like beef patties (never got to try one), bacon, mangoes, etc.

Staff was very friendly on polite for the most part

We loved our stay at the Sunset at the Palms. The property is incredibly beautiful and well kept. There is ample security and you feel very safe while you are there. They arrange all transportation for you if you leave the resort, which we utilized a couple times. They had their drivers wait for us everywhere we went, and insured they knew when we were coming back as well. The food was outstanding. Since it’s a smaller resort with around 85 rooms, the staff and cooks are local and trained very well. They prepare very authentic food. It was delicious. I came back to America missing the food, I felt a lot healthier as well while I was there. Our treehut was adorable. We had an issue with the first room we were in, but they were quick to put us in a new room and gave us a bottle of champagne as well. It was the perfect location for our honeymoon. The private beach was awesome and so relaxing. We spent so much time in the water and laying on the chairs. This is one of the best vacations I’ve ever been on! I highly recommend staying here, you won’t be disappointed!

Rooms are unnecessary hu

Staff was very friendly on polite for the most part

Staff was amazingly polite, room was beautiful

Rooms are unnecessary hu

The staff was absolutely incredible, booking the signature level was well worth it solely for the access to the exclusive beach and pool with two of the best bartenders we have ever met (Ornella and Mario)! We were so well taken care of here that we are already planning on coming back!

The staff, specifically the entertainment staff is what made our stay the best. But the fact that upon checking in and arriving to our room, there were no towels and we immediately contacted the front desk multiple times...we didn't receive towels until nearly 6 hours later at 11PM. Then we had our room cleaned two days later, again no new towels were left, we had to be on the hunt and finally received some that evening. From fear of not getting towels we didn't get our room cleaned for the rest of our stay. The mini bar was poor name to call it that. The toilet paper holder was on it's last hinge. And there were never enough food - things were always empty like beef patties (never got to try one), bacon, mangoes, etc.