Berchtesgaden Alps Mountain Holidays

The room was fantastic! Very clean almost brand new I would say. The only sadness is they close the pool area way too early for the winter. It was gorgeous weather outside we would’ve loved to go to the pool.

Clean room and friendly staff

The best croissant at le Fontaine

Staff was awesome and helpful

The room was gorgeous and clean. Hotel staff accommodated an early check-in request easy check out would return to this hotel. All dining staff were friendly and helpful.

The best croissant at le Fontaine

The room was gorgeous and clean. Hotel staff accommodated an early check-in request easy check out would return to this hotel. All dining staff were friendly and helpful.

See stars, some of the staff were really rude.. and some were really helpful and kind of appropriate and everything in between... Unfortunately because we are human, we tend to remember the bad experiences that didn't really need to happen... With a little training from the management on people skills and customer service approaches this could be completely avoided by the hotel but obviously they don't have those training and learning systems in place

The best croissant at le Fontaine

Staff was awesome and helpful

The mattress and pillows at room 8002 were awful

Staff was awesome and helpful