Hong Kong SAR Mountain Holidays

This is the second time that we stay at this hotel. Rooms were clean, a bit small. Staff was very friendly and helpful. They provide a glass bottle to be refill in their water dispenser. We were welcomed with a bottle of wine and daily buffet breakfast. The hotel is close to metro station.

The room is clean and spacious. Very comfortable and cozy. It will be better if there is a supply of bottle of water in the room.

from cleanliness to friendly staff very accomodating service is superb

Clean room and great staff

Room was basic, the staff were very helpful. The breakfast was not worth it. Don’t bother. Eating a cold box meal and calling it a breakfast was not acceptable. The only saving feature was the free shuttle service offered back to HK airport station.

This property is excellent for its location and amenities.

The property is a little old and lacking in power sockets, but other than that, the experience was great. Very impressed by how quickly the phone is answered when we called for reception – Practically instantaneous, the few times I called.

Overall, I had an outstanding experience. Memorable positive include the Assistant Chief Concierge, Steven Hon, was extremely helpful and responsive to our needs, from recommending a great hike on Dragon back to a local sushi restaurant and ordering taxis and helping with our luggage. He exemplified honest engagement with the customer and caring. The hotel is a bit dated physically but has great views and a warm ambience. Additional strengths are the location and great view of the harbor. Excellent massage in the spa and tasting menu at the French restaurant.