South Jakarta Mountain Holidays

First, the pluses. The staff was friendly, the breakfast was good, and the rooms had been cleaned. When we needed items, they got them for us. They would not send a shuttle to get us from the airport because we landed at 11pm. We asked for connected rooms but got two rooms on different floors. One smelled strongly of smoke though we had asked for nonsmoking. Both rooms’ couches had food stains and cigarette burns in them. Bedding seemed clean but was stained. When we used the bathroom sink bugs crawled up out of the drain. Bathrooms were very tiny. The biggest issue seems to be with long-term maintenance of the property. The public areas seemed nice, but the rooms weren’t very good. We would not recommend going there.

It was great experience. Definetely book the hotel again

Had a great stay at Pan Pacific Jakarta. The hotel is beautiful and modern, with amazing city views, even though it was a bit cloudy while we were there. I had a last-minute request on the day of check-in, and the team was really helpful. Breakfast was great. They had both an à la carte menu and a buffet, plus freshly sliced fruit. Everything we tried was really good. We stayed with Pacific Club access, and honestly it was one of the best club lounges we’ve been to. Everyone there was so friendly and welcoming. The view was great, and the food was too. I can’t remember everyone’s names, but thank you to the whole Pacific Club team. We were also offered a complimentary late check-out until 3 PM. Highly recommend!!!

Ideal for transit through Jakarta, will happily stay again

Had a great stay at Pan Pacific Jakarta. The hotel is beautiful and modern, with amazing city views, even though it was a bit cloudy while we were there. I had a last-minute request on the day of check-in, and the team was really helpful. Breakfast was great. They had both an à la carte menu and a buffet, plus freshly sliced fruit. Everything we tried was really good. We stayed with Pacific Club access, and honestly it was one of the best club lounges we’ve been to. Everyone there was so friendly and welcoming. The view was great, and the food was too. I can’t remember everyone’s names, but thank you to the whole Pacific Club team. We were also offered a complimentary late check-out until 3 PM. Highly recommend!!!

It was great experience. Definetely book the hotel again

Great service!