Princess Cays Mountain Holidays

View from room was unpleasant (air conditioners), $50/night resort fee not included with Egencia (or told about) and food was very expensive and everything closes early. Staff was not very friendly but very helpful when asked for anything.

Firstly I asked for something special to be done like a champagne bottle or something upon arrival as I came for a birthday. Nothing was done! Next the blanket was this scratchy purple thing. No comforter very low budget for how much this place cost. I was in room 319 and the mirror was filled with black dots all over I couldn’t get a single sensible picture I. The only full length mirror in there, so again very low budget for such a expensive place. When I arrived the balcony was filthy I actually asked the bellman for a broom to clean it up ( he did it himself but it should’ve already been done). The bar service only came once the whole trip and rushed in and out. I saw a roach in the buffet area but the servers were very friendly. There’s nothing bar with quality liquor I expected at least 1 bar to have premium drinks. The 24hour bar was cool. I’ve simply been to nicer Rius this one needs an upgrade for sure which I saw happening as i walked on my balcony and a man was working along the side thank God I was fully clothed that was startling. Room service is very limited as well. Overall 5.9/10 we won’t be revisiting this location probably until major upgrades are done.

The pool, hot tub, resort restaurants and the beach was wonderful, the service excellent. The casino it is just for entertainment purposes on my respective opinion, you never win .

It was a last minute booking for our anniversary and they did not disappoint. From we entered the property until we checked out the ⁸experience was nothing short of amazing. The cleanliness was impeccable—every corner felt fresh, inviting, and thoughtfully maintained. The staff greeted us with genuine warmth, making us feel like honored guests from the start. Our room was cozy yet elegant, with little touches that made the celebration feel extra special. Whether it was the peaceful ambiance, the attentive service, or the stunning views, everything came together to create a stay we’ll never forget. We left feeling refreshed, celebrated, and already dreaming of our next visit at the Gold

Everything was incredible!!

It was a last minute booking for our anniversary and they did not disappoint. From we entered the property until we checked out the ⁸experience was nothing short of amazing. The cleanliness was impeccable—every corner felt fresh, inviting, and thoughtfully maintained. The staff greeted us with genuine warmth, making us feel like honored guests from the start. Our room was cozy yet elegant, with little touches that made the celebration feel extra special. Whether it was the peaceful ambiance, the attentive service, or the stunning views, everything came together to create a stay we’ll never forget. We left feeling refreshed, celebrated, and already dreaming of our next visit at the Gold

The pool, hot tub, resort restaurants and the beach was wonderful, the service excellent. The casino it is just for entertainment purposes on my respective opinion, you never win .

Our 3rd time this year staying here and we love it. Can’t wait to be back