Isla Contoy Luxury Holidays

I would absolutely recommend this resort !! Everything was great ! Staff was very helpful , room was clean and well stocked. A wonderful experience.

Room was clean with a great ocean view, but could not get a beach chair at all. Not enough available at the beach or the pools.

We stay in this place just for the location.

We truly enjoyed our stay here. The room was very clean, and the staff were friendly and welcoming. We would definitely return.

Sandy de reception fue muy paciente y muy amable también. La comida del buffet estaba muy regular y no había mucha variedad, a parte de que casi todo lo encontrabas frío. Tampoco tenían todos los restaurantes abiertos lo cual me parece muy mal, porque una de las razones por las cuales decidí alojarme en Sensira era para tener variedad de restaurantes y la verdad el único restaurante bueno fue el rodeo, de resto todo muy regular. Les aconsejo que antes de reservar se aseguren que tiene abierto y/o disponible y también si quieren disfrutar de la playa, puerto Morelos, no es una bueno opción, ya que hay mucho sargazo y eso causa muy mal olor y no puedes meterte al mar.

The property was well maintained overall (didn't love the showers), but had an issue with the washing machine and it was resolved immediately. Housekeeping, maintenance, waitstaff, and bartenders were all extremely friendly and courteous. Service was prompt. Not much to do in the evenings aside from dinner. No entertainment, or nice bar areas at night. During a medical emergency- there was a few issues with transporation to the hospital and then an unpleasant moment with the concierge afterward. But overall a great resort.

kind staffs, room fixtures,

Great customer service