South East Division Luxury Holidays

Great hotel. Room was very nice and clean. Staff were friendly and courteous. Thank you.

Our first interaction with Grand Mercure Roxy, was we requested that they keep one of our Large bags with them for a few days BEFORE we even checked in (as we were going to spend a few days in Johor Bahru first). It was not a problem for them to accommodate us for this. When we came through the front door, we were warmly greeted and made to feel welcome. When we came back after our JB Trip to check in, we were quickly helped and checked in no problems. The hotel is very spacious, including the lifts, hallways etc. The Daily Breakfast was extensive and delicious. On our checkout day, we were checking out at 5am (so before the breakfast buffet opened). We mentioned this to the front desk the day before and were told not to worry. They would have some Food packs made up, so we wouldn't miss out. This so far has been the best hotel we've stayed in, in Singapore and plan to make it our regular!!! 5 Stars!!!

Clean, great area. Basic room. Nice shower

Washroom needs some attention

Located across the road from a shopping mall and a few hundred meters from the MRT, the hotel is well situated. The room was large enough with a comfortable bed, pumping AC, fantastic TV reception, and complimentary minibar which was a nice welcome. The staff were pleasant and it was an overall positive experience.

Yes aircon room fine and shop near by