Northern Europe Luxury Holidays

Beautiful decor and extremely clean. Lovely breakfast buffet and menu along with coffees in the morning. Booked premium king room. Had to move after two nights due to noise from ?something in ceiling / staff room beside us. Constant creaking and thumping. Could not sleep well even with ear plugs in. Staff moved us to another smaller room (no adjustment in room rate) and although there was a utility / fire closet in between, could hear tv next door with ear plugs in. Had to turn on loud AC fan to drown out sound. Very disappointing when paying > £350-400 per night.

Room was clean and fine. Hotel Very small . Small Lobby. Small bathrooms etc

Keep up the good job!

I don’t give five stars lightly but this place deserves it! Service, atmosphere and food were amazing. The only challenge was no parking. They do offer a reduced rate for parking a block away at the TCP lot. We parked for the better of two days straight and, after the discount, paid £18.

Everything was excellent except the excess charges. Premium for a room, but an additional room service charge. In room dining charged 5 for the tray food delivered on. I'm surprised we weren't charged to walk on the floors or use the lift.

I don’t give five stars lightly but this place deserves it! Service, atmosphere and food were amazing. The only challenge was no parking. They do offer a reduced rate for parking a block away at the TCP lot. We parked for the better of two days straight and, after the discount, paid £18.

Room was clean and fine. Hotel Very small . Small Lobby. Small bathrooms etc

Keep up the good job!