Decentralized Administration of Peloponnese Luxury Holidays

The hotel was new and well appointed. The view was amazing. The bed was very comfortable. However, the staff were particularly unfriendly bordering on rude. The breakfast was limited. The stairs were constantly wet. The area was under development and this was not mentioned in the hotel description. The area was not accessible to shops/restaurant on foot. Particularly hard for older people.

Great hotel and staff

Todo perfecto! El lugar está precioso! El desayuno es muy rico! Aunque tuvimos un inconveniente de que entregaron nuestra misma habitación a otros huéspedes y entraron a mitad de la noche con nosotros adentro.

Room was spotless, the staff were amazing. The breakfast was great and everything was really good

We planned a six day visit to 'rest' after a month of intense travel - but left after two days. Most of our disappointment was with Sarande itself - a very poorly developed resort town, with buildings on top of one another, rocky local beaches, a shocking amount of litter Everywhere, and a generally exhausted air to everyone we met there. Neither restful nor beautiful. We hightailed it back to Corfu and unfortunately had to 'eat' about $800 in hotel expenses we couldn't get reimbursed. The hotel itself is a very pretty property, with very nice rooms and surroundings. The manager on duty was excellent, addressing a couple of minor complaints immediately, and following up with us several times. The pool is beautiful. The season felt 'finished,' however, by mid-October, and even though it was beautiful weather there were no beach chairs set up, the beach bar was closed, etc. Also .... a friend booked and paid for a room there to join us, and 30 minutes later I told her we were leaving - yet she couldn't get a refund. Hotels blame Expedia but this is false - they can easily refund bookings, and they should have in this case.