Batu Luxury Holidays

Great location. Modern unit, very clean but starting to show some wear and tear. Check in efficient and communication good. Only annoying thing was they only gave us one key….a bit ridiculous when your apartment is on the 50th floor and you have a 2 bedroom apartment with four people in it.

We were upgraded to a suite by the events coordinator. The space was ample , with a kitchen, living room, large bedroom, bathroom with a shower and a tub, and a large balcony with seating. All the furniture was comfortable, but the room was somewhat dated. The restaurant was terrific, and breakfast was wonderful. Staff members were friendly and helpful. The common areas of the hotel were beatiful and quite grand. However the guest rooms could use some updating.

Great hotel in a great location with helpful and friendly staff

I stayed here last night and really enjoyed the experience. The place was clean, comfortable, and had a cozy vibe. The staff were friendly and helpful. It’s a great spot for relaxing and getting away from the busy city. Would definitely recommend and come back again!

Staff everywhere were nonchalant and preoccupied. Food at restaurants was terrible. Location was far from most destinatioms so I used Grab taxis everywhere (relatively cheap plus foreign transaction fees on each fare) because of that. Hotel itself was spacious and clean. The warm cookies at the front desk made my day.