Girona Pyrenees Luxury Holidays

Good: Location Bad: Long check-in. Online checking doesn't work. Also, don't bother checking in early. You will need to line up again at 4pm and wait 1 to 1.5h. Hotel surcharges are interesting. Yes, in theory you get back what you paid via Hotel credit, but it's really a ploy to get you spend more. Yes, you can get free Starbucks coffee with your credit, but do you like waiting hour in the morning? Ugly: The plebs who stay in 20th floor and below gets 4 elevators, but 2 are broken during our 4 days there. When coming down, just take the stairs. if you are above 20th floor, you are more than fine, you have 6 elevators at your disposal.

The room was cleaned everyday and the staff were incredibly friendly. We stayed with two young children. We would stay again just because of the incredible customer service and how helpful the staff is.

Staff was super nice! Great location!

Very dated. Bathroom tub didn't drain. Staff is great though. Awesome location.

I was impressed with the size of our apartment and enjoyed that the bedroom had a door separating it from the living room, so our kids who were sleeping on the foldout sofa bed could watch tv in the morning while we slept in a little. The midtown location was very convenient. The room was mostly clean, though there was a used tissue on the floor under the sofa bed when I pulled it out.

Room was clean, spacious and wonderfully comfortable. Staff were friendly and helpful, particularly Diego. Food throughout the hotel was exceptional! Lobby bar had great end-of-day cocktails in a cozy setting. Will definitely stay again!

Lovely staff. Incredible property. The hype is real. This is by far and away the nicest property we’ve stayed at in Manhattan in a long time.

Spa experience was amazing!