Taiwan Luxury Holidays

Certainly grand in appearance but rooms in main building are dated and in dire need of renovation. Location also not very convenient - close to Shilin nightmarket but not much else. The stay was comfortable, but not anything amazing. Staff were excellent.

Excellent hotel. Quirky but elegant rooms, old world charm. Amazingly comfortable beds. Love the free sparkling water dispenser. Taipei Main Station right next door, very convenient.

A good hotel with reasonable facilities. The pool is great however there is not enough seating around the pool. The onsen/spa/sauna is excellent. After travelling for over 13hrs I arrived at the hotel at 1pm very hot and tired, I understood that check in would be at 3pm. I asked if I could sit by the pool but this wasn’t allowed. I was simply told to come back at 3pm. No suggestions of what I could do or where I could go was mentioned, only when I asked for a map and asked some questions was I informed of where to go to eat. The awareness of staff was lacking - for a hotel that says it’s 5* then some awareness or suggestions for a guest who has just arrived would be expected.

Everyone was very nice and helpful.

Nice property and goid service.

Nice property and goid service.

Everyone was very nice and helpful.

Maybe hotel is too popular, so many guests crowded in the hallway and restaurants need to book ahead.Even hotel guests can’t find a table. If you want a quiet and relaxing trip, you might want to find a alternative