Trail Around the Tatra Mountains Kid friendly Holidays

Great stay. Comfortable and clean rooms. Daily Cleaning, good casino, good onsite restaurants and good location.

Room was clean, great location! So many great restaurants on linq promenade

The room was spacious and staffs were warm too

Slow check in. Room I got assigned initially was already occupied which created an embarrassing encounter. Ordering room service was like ordering takeout…..not what I would expect at a Conrad.

The room was spacious and staffs were warm too

This hotel is generally lovely because of its modern and artistic aesthetic. Overall clean. The rooms are spacious modern and fun, have hard flooring (no carpet) and the comforter is white. Its also close enough to the strip without being in the chaos. However, here are the downsides of staying here - its in an area where the surrounding is a little suspect. Inside the hotel, not all restaurants are open all day- we got in at a time where most restaurants were closed and only reopened at 5 pm so the options were very few. We ended up spending $70 for 2 people at the chinese spot, which was decent but not amazing. Then, the room appeared to be clean but upon closer inspection there were some disappointing things: a clipped toenail on the bathroom floor, the white comforter with melted chocolate stains and a small piece of broccoli smooshed into it which tells me they don't wash those comforters (EW). The patented beds which are fabric looked like they had seen some things. They need a cleaning. Tiny hairs decorated the shower. There is also no coffee maker in the room - Virgin should look into getting Bruvi's for all the chambers. The front desk agent, Ashley, was very responsive and apologetic to my complaints and rectified the situation immediately with housekeeping and by refunding a night of resort fees for which I was immensely grateful. Opal building is close to garage but corner views not great in Opal. Would I stay here again? Maybe, if they correct the cleanliness.

Staff are great but the bed and pillows were uncomfortable. Especially the pillows they are horrible. I had to use a towel as my pillow. Other hotels have feather pillows that are far more comfortable. It would be nice to have a choice. For this reason we won’t return. It’s too bad because everything else was nice.

Staff are great but the bed and pillows were uncomfortable. Especially the pillows they are horrible. I had to use a towel as my pillow. Other hotels have feather pillows that are far more comfortable. It would be nice to have a choice. For this reason we won’t return. It’s too bad because everything else was nice.

The sheets had stains on the when we arrived. The room was outdated but for the price we did kind of expect that. I was told we would have to pay extra for any additional sheets however when I told them they had already started out looking dirty they finally gave us new, but that was several nights into the stay. Most staff didn't speak english so there wasn't great communication or friendliness. It was nice to have the pool and beach within walking distance. Windows would open but no screens which was disappointing because if you wanted fresh air there was a fear of birds flying in. We also had a decent leak from our AC unit running down through the drywall causing it to bubble up and pool on the floor which caused me to slip and fall.