North India Kid friendly Holidays

Clean room n staff also help us out well.They were good n efficient. Thanks nice stay

Everything was great

Everything about this hotel is par excellence! The team at front office. Manager Amit , team at Cafe , breakfast spread & team there, housekeeping and rooms! Cant appreciate enough for all that they do consistently, I have been coming here for multiple years now and every time i come back, i see service level a notch above. Keep it up team!

freshly cooked hot meal

The bathrooms are small and not well maintained, with leaky shower doors that remain unfixed. Towels provided look old, and hand and face towels are not supplied. The taps appear worn out and are covered in marks, contributing to an overall sense of neglect. The room door was jammed, which added to the inconvenience. There is no lift in the building, making it difficult for guests with heavy luggage or mobility issues. While a car is available for hire, the drivers are not knowledgeable about local attractions, so guests still need to do their own research. There is also no dedicated travel desk. Vegetarian dining options are very limited. Not all staff members are warm or welcoming, and the credit card machine frequently has issues, causing delays during payment. That said, the property itself is a heritage building, which adds a certain charm and character. The exterior is picturesque and has an old-world appeal that some guests may appreciate.

Hotel has everything you need, we were delayed picking up our bags at the airport by nearly an hour but the hotel kept in touch and were open when we were dropped off

Everything about this hotel is par excellence! The team at front office. Manager Amit , team at Cafe , breakfast spread & team there, housekeeping and rooms! Cant appreciate enough for all that they do consistently, I have been coming here for multiple years now and every time i come back, i see service level a notch above. Keep it up team!

freshly cooked hot meal

Clean room n staff also help us out well.They were good n efficient. Thanks nice stay

freshly cooked hot meal

The bathrooms are small and not well maintained, with leaky shower doors that remain unfixed. Towels provided look old, and hand and face towels are not supplied. The taps appear worn out and are covered in marks, contributing to an overall sense of neglect. The room door was jammed, which added to the inconvenience. There is no lift in the building, making it difficult for guests with heavy luggage or mobility issues. While a car is available for hire, the drivers are not knowledgeable about local attractions, so guests still need to do their own research. There is also no dedicated travel desk. Vegetarian dining options are very limited. Not all staff members are warm or welcoming, and the credit card machine frequently has issues, causing delays during payment. That said, the property itself is a heritage building, which adds a certain charm and character. The exterior is picturesque and has an old-world appeal that some guests may appreciate.

All the people were very friendly. Receptionist, restaurant worker's and ckeaners.

The staff was incredibly polite and professional. The rooms were clean and had a nice shower. I would definitely stay here again.

Everything was great