Malaysia Kid friendly Holidays

The hotel is a good hotel but with a few changes could be excellent. The rooms are spacey with nice views and the beds very comfortable BUT the lifts are a total nightmare with queuing and overcrowding commonplace. We stayed 3 nights and didn’t get our room cleaned once. Housekeeping seemed over loaded with too much work on. We called down for extra towels to use the pool and I’m still waiting for those! There’s not enough sun beds at the pool. We didn’t get to use one at all during our stay which isn’t ideal for a winter sun break! Breakfast is in the sister hotel next door which is strange because they won’t let you use the pool in this hotel…….

Loved how clean the hotel is and have nice details.they put chocolate in your pillows every night. I couldnt find the spa though and the hours were not so friendly with the schedule I had

The rooms were great & the staff are very helpful & kind. I highly recommend this hotel, it was one of my best hotel stays.

Clean and great rooms , bed was excellent.

The grounds of the hotel were absolutely stunning and immaculately maintained. All the staff were extremely polite, approachable and friendly. Both the Spice Market restaurant and the Pelangi Grill were beautiful and reasonably priced. All round, a stunning hotel, fantastic experience and I would not hesitate to rebook here again in the future

The hotel is a good hotel but with a few changes could be excellent. The rooms are spacey with nice views and the beds very comfortable BUT the lifts are a total nightmare with queuing and overcrowding commonplace. We stayed 3 nights and didn’t get our room cleaned once. Housekeeping seemed over loaded with too much work on. We called down for extra towels to use the pool and I’m still waiting for those! There’s not enough sun beds at the pool. We didn’t get to use one at all during our stay which isn’t ideal for a winter sun break! Breakfast is in the sister hotel next door which is strange because they won’t let you use the pool in this hotel…….

Clean and great rooms , bed was excellent.

The grounds of the hotel were absolutely stunning and immaculately maintained. All the staff were extremely polite, approachable and friendly. Both the Spice Market restaurant and the Pelangi Grill were beautiful and reasonably priced. All round, a stunning hotel, fantastic experience and I would not hesitate to rebook here again in the future

The rooms were great & the staff are very helpful & kind. I highly recommend this hotel, it was one of my best hotel stays.

The hotel is a good hotel but with a few changes could be excellent. The rooms are spacey with nice views and the beds very comfortable BUT the lifts are a total nightmare with queuing and overcrowding commonplace. We stayed 3 nights and didn’t get our room cleaned once. Housekeeping seemed over loaded with too much work on. We called down for extra towels to use the pool and I’m still waiting for those! There’s not enough sun beds at the pool. We didn’t get to use one at all during our stay which isn’t ideal for a winter sun break! Breakfast is in the sister hotel next door which is strange because they won’t let you use the pool in this hotel…….

The check in was very efficient, the room was very clean, the breakfast was excellent and on par with Shangri'la standard for both variety and tastes. Above all the hotel staff were all very pleasant n approachable, Strongly recommended to stay here,

Beautiful room, great shower with good pressure. Very good location

Loved how clean the hotel is and have nice details.they put chocolate in your pillows every night. I couldnt find the spa though and the hours were not so friendly with the schedule I had

The grounds of the hotel were absolutely stunning and immaculately maintained. All the staff were extremely polite, approachable and friendly. Both the Spice Market restaurant and the Pelangi Grill were beautiful and reasonably priced. All round, a stunning hotel, fantastic experience and I would not hesitate to rebook here again in the future