Australia Kid friendly Holidays

I was there on conference. I had my twin grandchildren and their mother with me. I was surprised to find the hotel so unaccomodating. Every request was very reluctantly handled. I needed extended ours. The conference started at 9.30, in Novotel. Checkin was 3pm? more than half the day gone. I needed the room at 9am. Babies needed to be fed and changed and put to sleep. I requested this when I booked BUT... they made a big fuss. Nonroom was ready to go into until after 1pm. My daughter had to sit in the lobby and try tend her babies and keep them quiet etc for half a day! They also carried on about an extra charge. Same thing at checkout. No extension unless I paid more. I was already paying $430/ night. Conference went to 5.30pm. What were we supposed to do with babies after 12 noon? I would not stay there again.

Room and staff were awesome. The room was comfortable, and many restaurants nearby. Lovely balcony to sit on and enjoy the weather. Breakfast was delicious and worth purchasing. There is not a good spot for uber or taxi drop off and pickup in front of the hotel, as there is a dedicated bike lane and live traffic lanes beside it. Uber dropped us off further up the road on the opposite side.