Kennet & Avon Canal Trail Honeymoon Holidays

I felt very comfortable, safe, and take. care of here as a solo female traveler. I definitely recommend getting the deluxe room and will plan to be staying here again. It helps the food downstairs at the pub is great too!

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

Great hotel in a great location. Very happy with the service as well as the accommodations. Air conditioning worked very well!

Beautiful hotel. Great location.

TRH was super accommodating in belong me pull off a surprise proposal! Could not recommend more highly. Facilities and room was top notch as well.

The hotel employees were very accessible, helpful and kind

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

The staff was so friendly and helpful and the room was perfect for my two girls and me. Beautifully appointed with space. We will return.