Isla Contoy Golf Holidays

My fur baby and I had a wonderful stay at Fiesta Americana Villas Cancún. The resort is beautiful, super pet friendly, well-maintained, and the entire staff was incredibly friendly, welcoming, and helpful throughout my visit. A special thank you to Eric, my massage therapist, who gave me one of the best deep tissue massages I’ve ever had. His technique was exceptional, and every dollar I spent was absolutely worth it. I’d also like to commend the kitchen team. The food was consistently delicious, and the staff was warm, attentive, and accommodating, making every meal enjoyable. Overall, I would rate this resort 4.5 out of 5 stars. I truly enjoyed every moment of my stay, and this trip to Cancún has been a memorable and relaxing experience. I look forward to coming back!

This is my 5th time staying at this property and just love it. Walking distance to the market. Staff are very polite! I celebrated my birthday with 11 friends. Give this property 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

That only thing you would not like no food options and the food it’s ok it’s not like other 5star hotels food But the service it’s good

Pillows and sheets had mold on them because it was so humid in my room. I asked for them to replace them and the next day I flipped them over to discover those were molded too! They don’t bother to clean their beach front it’s filled with seaweed so it really takes away from the white sand fantasy I had when I booked the trip. The towels were dingy, looks like they were white years ago but now beige. I had the Lagoon view. The hot water went out completely and a service man came to repair it promptly. Upkeep in general not good. Rusted spots in multiple places, chips in floor tile, stained grounds outside, bad patch jobs on the walls The room was so humid it welted my passport Cheap plastic patio furniture on the patio for the lagoon view room. Steakhouse restaraunt was off the water beautiful view but the fans were broke so it was muggy and my waiter was dripping in sweat , very unsanitary. Servers wear hairnets . The food is actually pretty good for a resort. No top shelf liquor offerings at the bars only cheap well liquor. Not a terrible place but expect a budget friendly experience here. The humidity in the room was absolutely unbearable for me, I considered just finding a nearby place to stay instead but I stuck the wet nights and the molded sheets out. Yuck! Poole also closed at 7pm

I had a great time on this trip. I was traveling with friends and family and everyone had a great time. The hotel was shutting down for a remodel 2 days after we left, but they were operating at peak efficiency. There was no degradation in service or amenities. I have stayed at several Riu properties and the brand has consistently met or exceeded my expectations

Our view from the 10th floor, Preferred Club room was stunning. Best food we ate was breakfast at Olios-French Toast. Drinks, meh....Patron was not visible, had to ask for it repeatedly, it seemed to be put away. Havana Club always had about an inch in the bottom of the bottle. Top Shelf liquor was hard to come by. Resort was clean, our room attendant did a great job. Overall vibe was okay. Abraham at the Preferred Club Pool was a Rock Star ⭐. Other than him, no one else stood out . I read there are Butler's, I personally never met or saw one Benn there done that, Will NOT return to Secrets Mirabel.

That only thing you would not like no food options and the food it’s ok it’s not like other 5star hotels food But the service it’s good

The food, service and ambiance was 10/10. By far the best resort we have ever been to.

My fur baby and I had a wonderful stay at Fiesta Americana Villas Cancún. The resort is beautiful, super pet friendly, well-maintained, and the entire staff was incredibly friendly, welcoming, and helpful throughout my visit. A special thank you to Eric, my massage therapist, who gave me one of the best deep tissue massages I’ve ever had. His technique was exceptional, and every dollar I spent was absolutely worth it. I’d also like to commend the kitchen team. The food was consistently delicious, and the staff was warm, attentive, and accommodating, making every meal enjoyable. Overall, I would rate this resort 4.5 out of 5 stars. I truly enjoyed every moment of my stay, and this trip to Cancún has been a memorable and relaxing experience. I look forward to coming back!

The hotel entrance, layout and restaurants were very nice just wished the rooms were a bit more updated and a.c working better than what it actually was

This is my 5th time staying at this property and just love it. Walking distance to the market. Staff are very polite! I celebrated my birthday with 11 friends. Give this property 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️