The Plains Golf Holidays

I had a great stay at Orchid Hotel. I came to Mumbai after couple of years but the human values are still same. I recommend to stay here It was great experience for my stay. Thank you to all who were part of it. Regards Rahul

Every single time their breakfast area is crowded and they always keep moving you around so you cannot have the breakfast you want but only a sub menu with a poor service. Not sure why they cannot plan and execute what they promise to deliver. We don’t stay in these hotels to be ignored or receive a mediocre service.

The room was clean and comfortable. The view over the lake was fantastic. I've stayed several times. I go back because the pool is large, with lots of loungers and the breakfast has best variety of any hotel breakfast in the city. The staff is excellent, both friendly and professional. I appreciate the fact that there are posted rules for areas and the staff follows through with the rules, even when some customers complain. For instance, while at the pool recently, I saw a father arguing with the staff because he had put his young daughter in the pool in regular clothes. They pointed out that she needed to be in proper swim attire. He argued and yelled, but they held firm. Congratulations and well done to the staff!

Chose the hotel as it was close to the Mumbai airport we had a very early am flight to catch The room was ok, lobby very nice, bright, clean what made this location exceptional was the staff, one of the most attentive I have encountered in a large national chain Had dinner in the lobby restaurant last night which was very nice, the servers brought us a slice of cake inscribed with “ come back soon”. So nice.

I had a great stay at Orchid Hotel. I came to Mumbai after couple of years but the human values are still same. I recommend to stay here It was great experience for my stay. Thank you to all who were part of it. Regards Rahul

Every single time their breakfast area is crowded and they always keep moving you around so you cannot have the breakfast you want but only a sub menu with a poor service. Not sure why they cannot plan and execute what they promise to deliver. We don’t stay in these hotels to be ignored or receive a mediocre service.

The room was clean and comfortable. The view over the lake was fantastic. I've stayed several times. I go back because the pool is large, with lots of loungers and the breakfast has best variety of any hotel breakfast in the city. The staff is excellent, both friendly and professional. I appreciate the fact that there are posted rules for areas and the staff follows through with the rules, even when some customers complain. For instance, while at the pool recently, I saw a father arguing with the staff because he had put his young daughter in the pool in regular clothes. They pointed out that she needed to be in proper swim attire. He argued and yelled, but they held firm. Congratulations and well done to the staff!