Middle East Golf Holidays

A beautiful hotel with great service.

Check in and check out was seamless. Rooms were clean and well maintained. All amenities were great. Baggage assistance (Porter Services) were quite slow for bringing luggage to and from the room. Tea and coffee were provided in the room but no milk or creamer.

Everything was great about the hotel. The bathtub is major issue was, I slipped badly and almost broke my arms. It is very deep, high, tilted and very slippery. The same incidence happened to a friend and fell on her hear and was badly injured. This needs to be changed to avoid serious injuries to your customers. Thanks

Yes the room and service was great as usual especially Armando in Club Lounge. But I object to being charged twice and having full payment taken off my Amex card (without permission) despite having paid Expedia in full back in April! Only a grudging apology and still waiting for refund! I know the ownership has changed and issues with accounting etc etc, but that’s not my problem!

Staff are incredible and room was lovely. Only thing spoiling this stay was the constant construction noise from a nearby hotel development. Obviously not the fault of this hotel but would have been good to have been made aware of the ongoing construction

A beautiful hotel with great service.

Check in and check out was seamless. Rooms were clean and well maintained. All amenities were great. Baggage assistance (Porter Services) were quite slow for bringing luggage to and from the room. Tea and coffee were provided in the room but no milk or creamer.

Yes the room and service was great as usual especially Armando in Club Lounge. But I object to being charged twice and having full payment taken off my Amex card (without permission) despite having paid Expedia in full back in April! Only a grudging apology and still waiting for refund! I know the ownership has changed and issues with accounting etc etc, but that’s not my problem!

Wonderful experience & stay at O&O Royal mirage. The staff was so friendly and accommodating. We got an upgrade because of the noise from the construction which was such a pleasant surprise. The facilities and grounds are beyond beautiful. Wish our trip didn’t end! Thank you to our host John for helping us with reservations and the staff at Rotisserie and Olives for accommodating my son’s food allergies and the ladies at the kids club who took care of our kids so much that they didn’t want to leave. We had an amazing family vacation! Only remark was the service at Drift beach club was lacking compared to the rest of the resort but I’m mindful that it is a separate group.

Staff are incredible and room was lovely. Only thing spoiling this stay was the constant construction noise from a nearby hotel development. Obviously not the fault of this hotel but would have been good to have been made aware of the ongoing construction

A beautiful hotel with great service.

Yes the room and service was great as usual especially Armando in Club Lounge. But I object to being charged twice and having full payment taken off my Amex card (without permission) despite having paid Expedia in full back in April! Only a grudging apology and still waiting for refund! I know the ownership has changed and issues with accounting etc etc, but that’s not my problem!