Tam Hai Island Fishing Holidays

Beware when booking with this unit that the room you get isn't exactly what's shown in pictures. My first stay at this property I got the Riverfront room with 2 large windows with nice views. I booked the exact same unit again but this time I was in a more corner room with a small window that shows a bad riverfront view. Staff wasn't helpful and they said that just depends on availability of the nicer room, which is a bit misleading when booking.

Staff were very helpful

There is nothing much to dislike about this property, apart from the classical music in the swimming pool area which is too loud. The views are spectacular, swimming pool area is beautiful; rooms are also lovely and the people are so welcoming and helpful. Afternoon tea is a bonus and very delicious and transfers to the airport. Would totally recommend this hotel.

Good location and really helpful/nice staff (the Manager, Sarah, was very understanding and accommodating for the reasons I am about to state). It was also solid value. Breakfast was nice but afternoon tea uninspiring (from a British perspective). Unless you can sleep through loud noise, including significant building work from 0530 in the morning to late at night 7 days a week), then I would advise you stay clear of this hotel. I had to make my concerns known to the Manager after the first night and also inform Expedia … no one comes for a rest to put up with this. We seriously considered moving hotels … but were moved into a quieter room (though certainly not perfect) and offered a number of other sweeteners (which we greatly appreciated). Until the building work is completed, I would advise against staying here … I have communicated to Expedia that it should come with a suitable warning.

Room was noisy, other guest and staff dragging chairs across floors interrupted sleep and general comfort.

We had a great time at TMS Hotel. All the staff were extremely professional, friendly, and did an excellent job taking care of the guests. I have stayed at a good number of five-star hotels before, both in Asia and Europe, but I was particularly impressed with how well they run this place. We traveled with a baby and initially struggled with bathing him. When I mentioned this to the hotel staff, they went out of their way to provide us with a small plastic bathtub for the baby, which was a thoughtful gesture. I'm also grateful for how well they took care of us during breakfast. We were traveling in a large group and with a baby. The staff, especially Mr. Phuoc, paid close attention to our needs and made arrangements so we could sit together. He even provided us with a table with a sofa seat so our little one had space to roll around comfortably. We stayed there for nearly two weeks and had a wonderful experience.

Staff were very helpful

Nice view to the sea and the swimming pool. Very well originated breakfast and dining. Very polite and friendly staff.

Good location and really helpful/nice staff (the Manager, Sarah, was very understanding and accommodating for the reasons I am about to state). It was also solid value. Breakfast was nice but afternoon tea uninspiring (from a British perspective). Unless you can sleep through loud noise, including significant building work from 0530 in the morning to late at night 7 days a week), then I would advise you stay clear of this hotel. I had to make my concerns known to the Manager after the first night and also inform Expedia … no one comes for a rest to put up with this. We seriously considered moving hotels … but were moved into a quieter room (though certainly not perfect) and offered a number of other sweeteners (which we greatly appreciated). Until the building work is completed, I would advise against staying here … I have communicated to Expedia that it should come with a suitable warning.

Staff were very helpful

There is nothing much to dislike about this property, apart from the classical music in the swimming pool area which is too loud. The views are spectacular, swimming pool area is beautiful; rooms are also lovely and the people are so welcoming and helpful. Afternoon tea is a bonus and very delicious and transfers to the airport. Would totally recommend this hotel.