Plum Island Fishing Holidays

The best thing this hotel has is the location. Staff is not the most helpful neither not helpful, they are OK.... They talk to you and tell you everything you are supposed to know at check in so quickly so they can finish with you and continue doing what they are doing... The property is a nice one but details start to make it look that needs an update. The corners of all the lobby dark wood pieces are all chipped. Easy fix paint them dark again so you can't see them. Same in the elevators that need more cleaning on the walls and definitely on the elevator's rugs: you can see the dirt in the corners of the rugs that are not the same exact size as the elevator's floors. TLC and maintenance is needed. I am surprised Expedia has this hotel as a 9.0. For this elevated kind of reviews you need more than just location. Room was nice and clean but same again all wood furniture and drawers are chipped. Easy fix get maintenance to paint this regularly. I was given a room next to a closed drainage pipe???? I don't know but my bathroom smelled funky and lots of noises from the bathroom wall. I would give it an 8.0 review

Amazing. Great service. Great location

Rooms were clean and well maintained. Great size room for NYC. Large bathroom with shower and tub. Staff is very professional and go out of the way to help. Bar and restaurant are excellent with great service. Parking right at hotel is clean and affordable. We will be back and recommend highly.

Views and staff were amazing. Right in the heart of everything we wanted to do.

The staff was amazing! We arrived mid-day and were able to check in early as soon as we got to the hotel. Our room cards stopped working on day #2 of our 4-night stay but staff was quick to correct the issue. Refrigerator in our room was not cold (so the complimentary canned water was also not cold) but it wasn't a huge deal for us. We enjoyed watching a World Cup game at the rooftop bar while having cocktails and yummy guacamole. The complimentary umbrellas came in VERY handy one day, as well. Hotel location is so convenient too. Will come back and stay at the Arlo Midtown again!

Everything about this hotel was fantastic! The room was lovely, staff was accommodating and helpful, housekeeping did a great job each day, and included in the price of the room was an outstanding daily breakfast buffet as well as a light dinner service. In addition, the hotel is conveniently located just blocks from the theater district and MoMA. We will be staying here each time we come to NYC. Highly recommend!!

The property is close to a lot of things. The room itself is outdated. There is not much to see within the hotel.