Shell Island Cheap Holidays

Overall the hotel is beautiful and in a great location. I was disappointed in the friendliness of some of the staff, particularly management. The first night we had an issue with our neighbors coming home at 1:30 A.M. and fighting and slamming their door while going in and out. I called the front desk and they said security would take care of it. It got better, but not great. The next day I went to talk to a manager to see what could be done to ensure a peaceful nights rest the rest of our stay. He did not come off as pleasant or empathetic, rather annoyed and made me feel like I was being a bother. In the end he did agree to let us move rooms which I appreciate, but I left very frustrated with how the situation was handled. Besides this, there were a few things that would have made my stay feel like a true resort experience. 1. They never provided robes that the website says are in the rooms 2. They only serve free coffee in the lobby from 6-7 a.m. after, you must go to the restaurant and get charged $5. I know these things may sound a little petty, however friendliness is free and should be of utmost importance, particularly within the hospitality business. And coffee, well, that just keeps people happy!

Great location.

We had an infestation of ants all over the apartment. We had them in the bed on the coach in the kitchen crawling all over the floor. We had to go and buy some mop cleaner to try to get them out of the kitchen. The property was pretty but the actually air b n b was a night mare. We got bitten by ants.

Beautiful property and very clean and organized. The room was incredible! Bed was extremely comfortable. I loved everythingthing about it. I was nervous the self check-in would be too complicated but it went very smoothly. The one staff member I spoke with was extremely kind and helpful. I didn’t get a chance to check out the restaurant Brither Fox so hopefully next time I will. My band played a venue close by and when we play there again I will definitely be booking here. All around great experience!

Overall the hotel is beautiful and in a great location. I was disappointed in the friendliness of some of the staff, particularly management. The first night we had an issue with our neighbors coming home at 1:30 A.M. and fighting and slamming their door while going in and out. I called the front desk and they said security would take care of it. It got better, but not great. The next day I went to talk to a manager to see what could be done to ensure a peaceful nights rest the rest of our stay. He did not come off as pleasant or empathetic, rather annoyed and made me feel like I was being a bother. In the end he did agree to let us move rooms which I appreciate, but I left very frustrated with how the situation was handled. Besides this, there were a few things that would have made my stay feel like a true resort experience. 1. They never provided robes that the website says are in the rooms 2. They only serve free coffee in the lobby from 6-7 a.m. after, you must go to the restaurant and get charged $5. I know these things may sound a little petty, however friendliness is free and should be of utmost importance, particularly within the hospitality business. And coffee, well, that just keeps people happy!

Great location.

We had an infestation of ants all over the apartment. We had them in the bed on the coach in the kitchen crawling all over the floor. We had to go and buy some mop cleaner to try to get them out of the kitchen. The property was pretty but the actually air b n b was a night mare. We got bitten by ants.