Western Suburbs Cheap Holidays

I stayed at IRA by Orchid for 7 days, and unfortunately, the experience was underwhelming. The property is in desperate need of TLC. We faced issues with room cleanliness and extremely low water pressure in the sink. While the staff did eventually move us to a different room after 3 days of complaining, no compensation or apology for the initial discomfort was offered. Additionally, the breakfast was very repetitive; in a week-long stay, there was zero change to the menu. The biggest disappointment, however, was the staff’s inability to listen to guest complaints—they seem to acknowledge the issue but don't take proactive steps to fix it. For the price and the brand name, I expected much better service and maintenance.

Excellent, calm hotel

The room was amazing and the breakfast superb. Staff are so helpful and welcoming. Would definitely recommend this hotel

Clean rooms, spacious & very helpful staff. Cheers.

Room was just okay, not great, carpets were dirty, I think rooms could use some upgrade with new carpets & fresh paint & wall decor. Had requested a crib, which was delivered two days later after multiple reminders. The crib was very old& dirty, felt like it was falling apart & pulled from some attic. Breakfast was good & Staff was good too.

Excellent, calm hotel

The room was amazing and the breakfast superb. Staff are so helpful and welcoming. Would definitely recommend this hotel

Room was just okay, not great, carpets were dirty, I think rooms could use some upgrade with new carpets & fresh paint & wall decor. Had requested a crib, which was delivered two days later after multiple reminders. The crib was very old& dirty, felt like it was falling apart & pulled from some attic. Breakfast was good & Staff was good too.

Nice hotel, nice room.