Caribbean Casino Holidays

Rayfer fue nuestro mayordomo y nos dio muy buen servicio , las habitaciones muy limpias y el staff muy agradable , lo recomiendo , muy lindo

Staff is not polite... the overcrowded hotel is not functional... everywhere you go, you find a long line of people... for coffee, for breakfast, for lunch, etc.

Overall it was good. Staff is super friendly. Room was clean. Bed was comfortable. Food was not great. Pool usually clean but many tiles were falling off. There were at least 15 stray cats that were living on the property and people kept feeding them. there would be room service trays of food outside the doors that cats would get into. We were there 3 years ago and it was not like this. Staff was great,

Clean and good ac in room. Swim bar bartender was quite rude and was not a language barrier. I speak Spanish and English fluently. Maybe he was over whelm. He should know you work in customer services. Take a break gather your self and then come back. Also tons of seaweed. Wish expedia would have put it on the site. It was not swim able. We had to stay in the pool the whole time. Sucks bc you travel many hours only to not be able to enjoy the beach. The night shows were good and food.

I will definitely be back.

Staff is not polite... the overcrowded hotel is not functional... everywhere you go, you find a long line of people... for coffee, for breakfast, for lunch, etc.

No direct access to the beach; the one available thru a partnering hotel is very small. The images and promotional videos are deceiving. The room was great, but the positive review stop there. The most striking part of the resort is the staff; only a few of the members maintained a positive attitude. Most of the staff was very dry with some being rude. Not the usual caribbean atmosphere.

Clean and good ac in room. Swim bar bartender was quite rude and was not a language barrier. I speak Spanish and English fluently. Maybe he was over whelm. He should know you work in customer services. Take a break gather your self and then come back. Also tons of seaweed. Wish expedia would have put it on the site. It was not swim able. We had to stay in the pool the whole time. Sucks bc you travel many hours only to not be able to enjoy the beach. The night shows were good and food.

Staff is not polite... the overcrowded hotel is not functional... everywhere you go, you find a long line of people... for coffee, for breakfast, for lunch, etc.

Overall it was good. Staff is super friendly. Room was clean. Bed was comfortable. Food was not great. Pool usually clean but many tiles were falling off. There were at least 15 stray cats that were living on the property and people kept feeding them. there would be room service trays of food outside the doors that cats would get into. We were there 3 years ago and it was not like this. Staff was great,