Africa Beach Holidays

Amazing hotel with amazing rooms.

yes, the hotel is very good, yet the restaurants are mediocre and extemely pricy. I was expecting a pre-paid taxi driver to wait for me at the airport - that didnot happen to my disapointment

After being greeted so warmly by gate security, the tone was set for service excellence by the Constance Ephelia team. We stayed in a Jnr suite, which was well presented and large, with a beach/sea facing view. Room cleaning staff were excellent, twice a day the room was seen too. There are 5 restaurants on the resort, all very nice delivering great food, and various types to keep everyone happy, and themed evenings to give additional variety, we went half board, which was perfect, full board given the amazing food would have left us in a food coma each day. There are also multiple bards for afternoon or evening drinks, with evenings offering live music. There are 2 main beaches, north and south, each offering water sports, the south beach is quieter and our preference, however the tide effects watersports here as its shallow. When I booked, I contacted the hotel and they arranged transport to and from the airport. Special mention to Crispin on reception, who went above and beyond on assisting me.

bel hotel,bel endroit, jolie chambre, lobby ouvert donc pas climatise. Quand on arrive d un long vol et que le temps est tres humide, il aurait ete agreable d avoir un peu de climatisation. La plage est belle, mais quand on se baigne, il n y a que 2 metres de sable blanc et apres c est le corail donc besoin de chaussures.Peu de poissons a voir contrairement a La magnifique plage du Four seasons juste a cote. J avoue que la plage etait decevante par rapport a d autres plages que j avais visitees lors de mon voyage precedent. Les transats et surtout les coussins qui ne sont pas en super etat et qui ne tiennent pas en place. Decevant dans la mesure ou l on est dans un hotel de haute gamme, on attend un meilleur confort. Decevant aussi par son service. Les employes sont tres gentils mais voyageant beaucoup dans ce standard d hotels, personne ne s occupe de vous aider a vous installer les serviettes sur les transats par exempleou pas de creme solaire disponible. regulierement les serveurs vous amenent de l eau fraiche / ne serait il pas mieux d avoir de petite glaciere comme je l ai vu au Kempinski Mascate? A mascate la qualite de service etat bien meilleure, la direction devrait s en inspirer!!Rien a dire sur le service en chambre / tres bien. La reception, encore une fois le personnel est tres gentil mais pas tres professionnel, Il y a 4 ou 5 personnes derriere le comptoir mais tout prend beaucoup de temps.

The best resort I ever stayed in . Very nice staff , excellent food , very clean room . The best is the staff

yes, the hotel is very good, yet the restaurants are mediocre and extemely pricy. I was expecting a pre-paid taxi driver to wait for me at the airport - that didnot happen to my disapointment

After being greeted so warmly by gate security, the tone was set for service excellence by the Constance Ephelia team. We stayed in a Jnr suite, which was well presented and large, with a beach/sea facing view. Room cleaning staff were excellent, twice a day the room was seen too. There are 5 restaurants on the resort, all very nice delivering great food, and various types to keep everyone happy, and themed evenings to give additional variety, we went half board, which was perfect, full board given the amazing food would have left us in a food coma each day. There are also multiple bards for afternoon or evening drinks, with evenings offering live music. There are 2 main beaches, north and south, each offering water sports, the south beach is quieter and our preference, however the tide effects watersports here as its shallow. When I booked, I contacted the hotel and they arranged transport to and from the airport. Special mention to Crispin on reception, who went above and beyond on assisting me.

bel hotel,bel endroit, jolie chambre, lobby ouvert donc pas climatise. Quand on arrive d un long vol et que le temps est tres humide, il aurait ete agreable d avoir un peu de climatisation. La plage est belle, mais quand on se baigne, il n y a que 2 metres de sable blanc et apres c est le corail donc besoin de chaussures.Peu de poissons a voir contrairement a La magnifique plage du Four seasons juste a cote. J avoue que la plage etait decevante par rapport a d autres plages que j avais visitees lors de mon voyage precedent. Les transats et surtout les coussins qui ne sont pas en super etat et qui ne tiennent pas en place. Decevant dans la mesure ou l on est dans un hotel de haute gamme, on attend un meilleur confort. Decevant aussi par son service. Les employes sont tres gentils mais voyageant beaucoup dans ce standard d hotels, personne ne s occupe de vous aider a vous installer les serviettes sur les transats par exempleou pas de creme solaire disponible. regulierement les serveurs vous amenent de l eau fraiche / ne serait il pas mieux d avoir de petite glaciere comme je l ai vu au Kempinski Mascate? A mascate la qualite de service etat bien meilleure, la direction devrait s en inspirer!!Rien a dire sur le service en chambre / tres bien. La reception, encore une fois le personnel est tres gentil mais pas tres professionnel, Il y a 4 ou 5 personnes derriere le comptoir mais tout prend beaucoup de temps.

Clean rooms, great service, great location.

The best resort I ever stayed in . Very nice staff , excellent food , very clean room . The best is the staff

Everithing was perfect!