Vall d'Àssua Beach Holidays

Very poor front desk service

This is a 3 to 3½-star hotel, not a 4-star by any stretch. The rooms are a mishmash—some are clean and well-maintained, while others are rundown, particularly noticeable in the bathrooms, furniture, and carpets. There is no room service, bar, or other amenities typically found in a four-star hotel. The staff are not particularly customer-oriented, especially when comparing the service and overall experience to well-known four-star hotels like the Hilton Barcelona or Renaissance Barcelona. However, it is a fair hotel for what you are paying. Clearly needs capital investment to bring it to a proper four star level.

If you arrive from high speed train from Paris, this hotel just upstairs from the station. It’s a beautiful clean hotel.

We stayed for 4 nights at this hotel. Its out of the centre and close to the underground station. This means it is quiet and peaceful at night but easy enough to travel to the city centre. It was about a 5 minute walk, we got the 5 day unlimited travel card that enabled up to get around result. The rooms are well equipped and the bed was one of the most comfortable hotel beds we've ever slept in. Staff at the hotel were helpful and friendly. Breakfast was decent and there was lots of choice for all people. The pool area was nice and the loungers were comfortable, it wasn't busy as it's not a sit around the pool kind of hotel. Overall we really enjoyed our stay at the hotel and would use it again.

The rooms were clean, neat and tidy with great service.

The Hotel is absolutely beautiful

We stayed for 4 nights at this hotel. Its out of the centre and close to the underground station. This means it is quiet and peaceful at night but easy enough to travel to the city centre. It was about a 5 minute walk, we got the 5 day unlimited travel card that enabled up to get around result. The rooms are well equipped and the bed was one of the most comfortable hotel beds we've ever slept in. Staff at the hotel were helpful and friendly. Breakfast was decent and there was lots of choice for all people. The pool area was nice and the loungers were comfortable, it wasn't busy as it's not a sit around the pool kind of hotel. Overall we really enjoyed our stay at the hotel and would use it again.

Thank you for everything!

This is a 3 to 3½-star hotel, not a 4-star by any stretch. The rooms are a mishmash—some are clean and well-maintained, while others are rundown, particularly noticeable in the bathrooms, furniture, and carpets. There is no room service, bar, or other amenities typically found in a four-star hotel. The staff are not particularly customer-oriented, especially when comparing the service and overall experience to well-known four-star hotels like the Hilton Barcelona or Renaissance Barcelona. However, it is a fair hotel for what you are paying. Clearly needs capital investment to bring it to a proper four star level.

We stayed in the Beatles Suite which was fantastic. The size of a very large one bedroom NYC apartment (that’s an understatement).

The property is in a great location. The front check-in area is terrible. Only 2 people at the counter and the area is small. There was no concierge there while we were there. So if we wanted to ask a question, we had to wait for guests to check in (typical wait time 15 minutes). Also, the staff is rude, dishonest, and unhelpful. I needed a bandage was told to pick it up at the front desk. When I arrived I was told to go to the pharmacy! Not a great experience!

We stayed in the Beatles Suite which was fantastic. The size of a very large one bedroom NYC apartment (that’s an understatement).

The property is in a great location. The front check-in area is terrible. Only 2 people at the counter and the area is small. There was no concierge there while we were there. So if we wanted to ask a question, we had to wait for guests to check in (typical wait time 15 minutes). Also, the staff is rude, dishonest, and unhelpful. I needed a bandage was told to pick it up at the front desk. When I arrived I was told to go to the pharmacy! Not a great experience!

Clean cute boutique hotel in a great location. The staff was very friendly and helpful. Nice breakfast