Mexican Riviera Beach Holidays

Poor quality on food same food everyday

Everyone was friendly and I felt safe. The property had a team of ambassadors who was great and hospitable. The spa was amazing and everything was clean. The staff was consistently friendly and professional. My housekeeper was Jacqueline and she was very friendly and conversed with me. One day I came to find my room decorated in recognition for my birthday which was a delightful surprise. Andrea at the pool was wonderful, as well, and the staff at Mako were particularly exceptional, with many of them taking care to remember your name and what you order if you had been there before. One of the things to note is they require reservations for dinner at the restaurants. If they aren’t busy, this might not be a big deal except for the sushi restaurant, which seems to be excluded from everything. It would be nice if one of the pools might be adults only but can see why that might be a challenge to enforce. The only other thing I was not prepared for is this place sells vacations or timeshare-like packages and I was not advised of this beforehand, so I was disappointed to be caught off guard about the “invitation” that also turned into what I was told would be a 75-minute no obligation tour to a nearly daylong aggressive sales strategy. The property has a lot of indulgences that undoubtedly will sell itself and I do plan to return. For guests who stay on the residences side instead of the hotel, it would be nice to know (1) there is a distinction and (2) that there will be a pitch.

We had amazing time at Zoëtry! The staff at Saltwater Cafe, pool and arroyo restaurant were amazing! The customer service at this resort is unparalleled. We are definitely going back

Beautiful property, amazing top notch food and drink choices, loved the separate pools and step in pools off suites. Super friendly and accommodating staff. Entertainment was fun. Beds so so comfortable and clean. Incredibly relaxing and just an amazing experience.

Spa experience was awful. They watch you and wait for you at each station. Like I have never been in a pool or sauna before. The windows see directly in the spa from outside. Zero privacy. The food is ok. Had minor stomach issues all week and now home a week they finally let up. Doesn’t feel like a resort at all. Just a hotel with a lazy river. Can’t even out your feet in the ocean. Back to Grand Fiesta Americana. A real resort feeling.

Everyone was friendly and I felt safe. The property had a team of ambassadors who was great and hospitable. The spa was amazing and everything was clean. The staff was consistently friendly and professional. My housekeeper was Jacqueline and she was very friendly and conversed with me. One day I came to find my room decorated in recognition for my birthday which was a delightful surprise. Andrea at the pool was wonderful, as well, and the staff at Mako were particularly exceptional, with many of them taking care to remember your name and what you order if you had been there before. One of the things to note is they require reservations for dinner at the restaurants. If they aren’t busy, this might not be a big deal except for the sushi restaurant, which seems to be excluded from everything. It would be nice if one of the pools might be adults only but can see why that might be a challenge to enforce. The only other thing I was not prepared for is this place sells vacations or timeshare-like packages and I was not advised of this beforehand, so I was disappointed to be caught off guard about the “invitation” that also turned into what I was told would be a 75-minute no obligation tour to a nearly daylong aggressive sales strategy. The property has a lot of indulgences that undoubtedly will sell itself and I do plan to return. For guests who stay on the residences side instead of the hotel, it would be nice to know (1) there is a distinction and (2) that there will be a pitch.

Absolutely gorgeous. Immaculate property. Plenty of friendly and available help with any needs. Room was beautiful. Pools with swim up bar was a daily stop. one negative, the sushi restaurant on property was terrible. I'm not sure if it really is part of the resort or not, but service, food not impressed. We stayed here last year and will stay here again sooner than expected. This is heaven.