Chaitén All inclusive Holidays

Great staff. Warm welcome with small gift upon arrival based on loyalty of visits to hotel.

Had a very nice view. Hotel very central and calm

Nice, reasonably priced room. It was oddly warm in the hallways though, like over 80.

No help when we arrived to unload the car. We had to unload and go to reception leaving th car unattended. We had to ask 3 times throughout the day to receive a water kettle. We only got it in the evening after we came back and called for a 3rd time. Shower pressure was a joke with only a trickle of water. This was our 3rd time stay at this hotel and were disappointed in what is otherwise an excellent hotel

Everything else was booked and this was one of only a handful of options. For $800, a clean, small no frills room in a small hotel that shares its lobby with a restaurant. Service very friendly. By booking more in advance there would have been better and cheaper options, but last minute beggars can’t be choosers.

Check-in was extremely disappointing. I called Friday night to let the staff know I’d be arriving early due to multiple flight cancellations from the shutdown, and I was told I would be charged an additional fee for early check-in. I arrived Sunday morning around 10 AM, and the agent at the front desk was rude, unhelpful, and insisted I wait until 1 PM. She never called or notified me when the room was ready—I sat in the lobby the entire time, directly in front of her, and watched other guests check in and receive rooms while I was ignored. This was a work trip, and the level of disrespect was unacceptable. The hotel itself is nice, but the service was terrible. To make matters worse, housekeeping began banging on my door at 8 AM on Monday—even with the privacy light on. Overall, the experience fell far below expectations.

Great place to stay however they were under construction so we were not able to use the balcony which I specifically got the room for . It was noisy in the morning so we could not sleep in. Besides that, place was great

Great room, very friendly staff, great location