Upper Lake Constance All inclusive Holidays

The room and facility was nice but there were no toiletries, not enough towels, bedding. It felt a little baren

Staff was good rooms clean however rooms are small no smart tv bathroom is very very small balconies doors do not open $40 per day to valet park is a scam and they charge for the complimentary breakfast definitely not a 4 star hotel

Great service and impeccably clean.

I had an excellent experience staying at the Sun Rose West Hollywood Hotel. The staff went above and beyond to be courteous and kind. It was quiet and peaceful, and my room was lovely. Surprisingly tranquil for Sunset Boulevard.

The staff was amazing and the hotel was beautiful and very centrally located.

I had an excellent experience staying at the Sun Rose West Hollywood Hotel. The staff went above and beyond to be courteous and kind. It was quiet and peaceful, and my room was lovely. Surprisingly tranquil for Sunset Boulevard.

Great place to stay however they were under construction so we were not able to use the balcony which I specifically got the room for . It was noisy in the morning so we could not sleep in. Besides that, place was great

Check-in was extremely disappointing. I called Friday night to let the staff know I’d be arriving early due to multiple flight cancellations from the shutdown, and I was told I would be charged an additional fee for early check-in. I arrived Sunday morning around 10 AM, and the agent at the front desk was rude, unhelpful, and insisted I wait until 1 PM. She never called or notified me when the room was ready—I sat in the lobby the entire time, directly in front of her, and watched other guests check in and receive rooms while I was ignored. This was a work trip, and the level of disrespect was unacceptable. The hotel itself is nice, but the service was terrible. To make matters worse, housekeeping began banging on my door at 8 AM on Monday—even with the privacy light on. Overall, the experience fell far below expectations.

My stay was actually super nice! I like the room layout itself and I t was also nice.

Clean room. Easy check in.

We will definitely stay there again. Its convenient to our reason for traveling to Glendale. Room was larger than we expected. However, good luck in figuring out how to get extra towels. Front desk has been closed in. Only a person on a screen which worked out ok when checking in and out. Also, you will be charged $15 a day to park on their property.