Swiss Plateau All inclusive Holidays

The desk clerks were outstanding. I recall considerable help from Alysia (?), a young, beautiful woman with smokes and many answer. Also a curly dark haired young man who checked me in and Gerome, who guided me to good walking. My room was small and perfect. The breakfast was fine.

Amazing as always 3rd time there

Hotel staff and their manager needs to be more guest centric and approachable for guest needs. I had requested their shuttle to pick me up from Interlaken OST station but they didn’t respond initially for a few days and on the last day prior to my arrival, they responded they will arrange pick up but never confirmed my arrival time or any other details. Upon arrival, person who checked me in, said they check guest msgs every shift (which was not the case), dishonest response ruined our experience from the beginning. We had to walk with our luggage bags from train station to hotel and upon arrival their were not even apologetic about mess up. Front desk guy and their manager with bad attitude, I would not stay here again as I would spend this much money somewhere else. Their breakfast in the morning was best part, omelette was extra charge, $10 Swiss franks.

Gorgeous hotel with beautiful rooms and bathrooms. Staff members were all super friendly. Loved the cozy bar for cocktails before dinner.

Gorgeous hotel with beautiful rooms and bathrooms. Staff members were all super friendly. Loved the cozy bar for cocktails before dinner.

Amazing as always 3rd time there

Our stay at Villars Palace was wonderful. The atmosphere was very peaceful, making it perfect for relaxation. We especially loved the coffee bar — excellent quality and a great place to unwind. The room was clean and comfortable, and the overall experience was truly enjoyable. We would gladly return.

Hotel staff and their manager needs to be more guest centric and approachable for guest needs. I had requested their shuttle to pick me up from Interlaken OST station but they didn’t respond initially for a few days and on the last day prior to my arrival, they responded they will arrange pick up but never confirmed my arrival time or any other details. Upon arrival, person who checked me in, said they check guest msgs every shift (which was not the case), dishonest response ruined our experience from the beginning. We had to walk with our luggage bags from train station to hotel and upon arrival their were not even apologetic about mess up. Front desk guy and their manager with bad attitude, I would not stay here again as I would spend this much money somewhere else. Their breakfast in the morning was best part, omelette was extra charge, $10 Swiss franks.

Amazing as always 3rd time there