Lombok All inclusive Holidays

I gave the overall rating 4 stars only because I believe that the rooms could do with some level of updating, once this is done I believe that the hotel will be a 5 star resort. The staff who clean the rooms are brilliant and I would like to give a special shout out to Muskur, he was the one tasked to clean my room. He was just good and he took very good care of me during my stay. Overall the staff are warm and friendly and they go above and beyond to provide what you need. A massive thank you to the staff in the spa, they were very professional and very good at what they do. The restaurant staff were also great, my only complaint was that someone signed lots of alcoholic drinks on my room account, however the reception staff worked swiftly to remove this but a better system must be put in place to ensure that other guests are being honest as well as to protect other unsuspecting guests and the financial security of the hotel. I had a a wonderful time and I would definitely visit again and recommend it to others. Thank you Holiday Resort.

Was quite shocked. Upon checking in, served a welcome drink, which was great but after that was just downhill. No towels were in the room and tried to call the front desk but the phone was disconnected. It took hours to get the towels. Power outage continued for so long and occurred frequently. The color of water was terrible… even for 1 night, wasn’t rest at all…

Great amenities, wonderful views, and the best staff!

Nice hotel and confortable room but the beach is not good and the price of the restaurant is expensive for Lombok Overall 8/10

Can’t say enough about Tugu and its staff. They went above and beyond to make our stay incredible. We had an early flight to catch and they had breakfast prepared for us at 6am, usually not available until 7am. Highly recommend staying here.

We had a wonderful stay at Qunci Villas. We were upgraded from a sea view room to room 23, which had fantastic views. Food was fabulous, spa treatments very good. Due to travel problems we had to stay an extra night in another room in the garden area and at the far side of the resort. The room was lovely, but the noise from the local mosque was quite intrusive, especially at 5.10am! Earplugs were offered and of course local customs have to be respected, but if we had booked 4 nights in that room we would have been most disappointed. Overall, beautiful resort, excellent staff, lovely gardens and artwork, but choose your room carefully.

Can’t say enough about Tugu and its staff. They went above and beyond to make our stay incredible. We had an early flight to catch and they had breakfast prepared for us at 6am, usually not available until 7am. Highly recommend staying here.

Our stay at Seven Secrets by Hanging Gardens was nothing short of exceptional. This resort strikes the perfect balance between quaint charm and luxurious comfort. From the moment we arrived, we were welcomed by an atmosphere of tranquility and elegance that set the tone for a memorable getaway. The staff were incredibly friendly and kind—always attentive, yet never intrusive. Their genuine warmth and professionalism added a personal touch to our experience, making us feel truly cared for throughout our stay. The resort itself is beautifully maintained, with thoughtful details that reflect a deep appreciation for both design and comfort. Whether we were lounging by the pool or enjoying the serene beach sunset views, everything felt perfectly curated to create a peaceful and indulgent escape. I would highly recommend Seven Secrets by Hanging Gardens to anyone looking for a relaxing and refined retreat.

Was quite shocked. Upon checking in, served a welcome drink, which was great but after that was just downhill. No towels were in the room and tried to call the front desk but the phone was disconnected. It took hours to get the towels. Power outage continued for so long and occurred frequently. The color of water was terrible… even for 1 night, wasn’t rest at all…

Great amenities, wonderful views, and the best staff!

Nice hotel and confortable room but the beach is not good and the price of the restaurant is expensive for Lombok Overall 8/10