Polyegos Adventure Holidays

Pros: pool and beach access are fabulous. Breakfast is delicious and filling. Cons: this was my second time staying here (first time in 2024). I reserved a family suite, hoping to get the same style room we had before, with two separate bedrooms (for two small families traveling together). I called the property multiple times before our trip to confirm room layout, but no one answered the phone. I emailed several times to confirm, but never got a clear answer. Upon arrival, the front desk staff gave me the run around, each person telling me to wait for someone else. But no one ever responded. It was odd. Unfortunately, the Family Suite is not two separate bedrooms. There is a main bedroom, and then two twin beds by the front door. Not designed for getting kids to bed. You must walk through the kids space to use the bathroom or leave the room. We ended up adding a second booking to have two separate bedrooms. It would have been much more economical to book two separate rooms, which I would have done if anyone had responded to my questions! Overall, the staff/management were abrasive/unresponsive throughout our stay, and the family suite is overpriced for what you get. Side note--the cost of bottled water on site is high, and they will not fill personal water bottles, so purchase water before arrival. Lastly, we did not receive the complimentary bottle of wine per the reservation agreement. Not a huge issue, but just added to the feeling of being unwelcomed.

Beautiful resort feel but so boutique with a great staff. Views are beautiful too

Beautiful property and exceptional service!

Beautiful resort feel but so boutique with a great staff. Views are beautiful too

Beautiful property and exceptional service!