Bernisse Adventure Holidays

Reception/bar staff were very nice. Room was large, comfortable bed. Handy for the railway station and the city centre both about a 10 minute walk away.

We spent 4 nights at Heavens Hotel whilst we visited friends in Hoorn, and the hotel was an absolute delight! The setting within an old church is so unique - the room was large and roomy, very clean, a lovely bathroom. The housekeeping staff were very friendly and accommodating, and were happy to come back if we had a late start leaving our room. Reception staff were also very friendly. Breakfast on offer was extensive and very tasty - the chef was very accommodating. Perhaps the only disappointing part of our stay was that the staff member in charge of breakfast each day tried to explain on several days how the breakfast worked - we were the only Australians in the hotel at the time, I believe, and speaking English, and the breakfast restaurant was not terribly busy at the time, so it was disappointing that she did not remember we had been to breakfast the day before, and then the day before that, and the day before. Also, we ordered English breakfast tea each morning, and each morning we were surprised that our order wasn't remembered. This was a minimal issue, and I feel a little critical in mentioning it, however we stayed in a number of hotels throughout Europe which were much busier, and most days our orders (and ourselves) were remembered by breakfast staff. The little personal touch of remembering that we had been there the day previously, and remembering what we ordered to drink, would have made a huge difference. Overall - a great stay, highly recommended!

Staff were very friendly and helpful, interconnecting rooms were great, clean and big,

The staff and the restaurant are great. The ambience is always good and the quirkiness of the former prison is fun to stay in. On the negative side, the room has not a single hook or hanger for a towel, the towels are too small and the toilet paper seems like genuine prison standard

Awesome hotel with great amenities and wonderful restaurants. Highly recommend.