Treasure Island Adventure Holidays

Room was nice. Bed was comfortable. Check-in staff was very polite and professional. The property was beautiful and close to lots of shops and restaurants at the Wharf.

Wonderful accomodations, staff and aesthetic. Highly recommend.

The hotel was perfect, great location, clean and in a spot that was easy to get around Frisco!

Quirky decor, friendly staff, central air conditioning, quiet rooms, cute bathroom with walk-in shower, comfy bed, really nice gym. One of the best hotels in SF! Only thing missing from the room was a microwave, but the front staff reheated food for me.

The room was very comfortable and quiet. The bed was excellent as well. The staff were friendly and helpful.

This was my second stay at the Fairmont. My first stay was 5 stars all the way. The second time my room was tiny, the toilet ran, the bed was lumpy and uncomfortable, I called twice to the front desk for help or even acknowledgement of my situation. No return call or outreach. For the price I paid, it was not great customer service. Don’t know if I’ll return. I do believe the primary problem was they were booked up and understaffed. Disappointing.

Wonderful accomodations, staff and aesthetic. Highly recommend.

We convened for breakfast and after 20 minutes, they brought a high chair. We ordered bread toast, which was served along with the bill at the conclusion of our meal. As we were loading our car with luggage, no assistance was offered, despite the clear observation that we were accompanied by young children and our hands were occupied. The room and hotel were both quite pleasant.