All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
great place to stay for a short business trip or before a flight out.
Connor
Stayed 2 nights in May 2024
8/10 Good
Yuval
24 May 2024
Liked: Cleanliness, staff & service
Good hotel but expensive. Gym lacking equipment and only has treadmills.
Yuval
Stayed 1 night in May 2024
Response from Front desk on 25 May 2024
Dear Yuval,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards
Dear Agnieszka,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards
Some work is done at the Airport but overall it is very nice hotel with Great service beautiful room and nice view
Mordechai
Stayed 1 night in May 2024
Response from Front desk on 25 May 2024
Dear Mordechai,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards
10/10 Excellent
Weicheng
Travelled with family
20 May 2024
Liked: Cleanliness, staff & service, amenities
No
Weicheng
Stayed 1 night in May 2024
Response from Front desk on 25 May 2024
Dear Guest,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards
4/10 Poor
Jenna
20 May 2024
Disliked: Staff & service
We didn’t want twin beds, very expensive and no breakfast included
Courteous, helpful staff. Good breakfast. Soundproof rooms. Manual climate control. Ice dispenser in hallway.
Rafi
Stayed 2 nights in May 2024
Response from Front desk on 25 May 2024
Dear Rafi,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards
8/10 Good
Thomas
Business traveller, Travelled with partner
13 May 2024
Liked: Cleanliness, amenities
Close to departure gates
Thomas
Stayed 1 night in May 2024
Response from Front Office on 18 May 2024
Dear Thomas,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards
Dear Mary Jo, Warm Greetings from Radisson Blu Hotel Zurich Airport.Firstly we would like to thank you for taking the time and filling in our survey sharing your valuable feedback with us.We are glad to see that you had an enjoyable stay experience in our hotel.We also greatly appreciate the points of excellence you awarded us in all areas of your feedback.Looking forward welcoming you back in the near future.Kind regards,
Dear Nimet, Warm Greetings from Radisson Blu Hotel Zurich Airport.Firstly we would like to thank you for taking the time and filling in our survey sharing your valuable feedback with us.We are glad to see that you had an enjoyable stay experience in our hotel.We also greatly appreciate the points of excellence you awarded us in all areas of your feedback.Looking forward welcoming you back in the near future.Kind regards,
Dear Candace,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards
Chose this hotel simply for its location for the airport
Breakfast did not excute me at all, i expected a cooked to order for the price charged & they use side plates not the full size & we know why ...
I had extremely cold scrambled egg with salmon tried to have a peice of toast & never seen a toaster like it should be on antiques road show
So had scrambled egg & salmon for around £25 which was very disappointing
Felt the restaurant staff need training no eye contact or greeting guests just walking round clearing tables no interaction at all
Linda
Stayed 1 night in Apr 2024
Response from Afzaal Sikander on 3 May 2024
Dear Linda,Thank you for sharing your feedback regarding your recent stay with us. We appreciate your valuable insights as they help us identify areas for improvement and enhance the overall guest experience.We apologize for the disappointment you experienced with the breakfast offerings. Your feedback regarding the cooked-to-order options and the quality of the breakfast plates is duly noted, and we will review these aspects with our culinary team to ensure that our breakfast menu meets the expectations of our guests. Additionally, we apologize for any inconvenience caused by the toaster, and we will assess the equipment to ensure it meets the required standards.Furthermore, we are sorry to hear about your dissatisfaction with the service provided by our restaurant staff. Providing attentive and friendly service is a priority for us, and we will address your concerns with our team to ensure that all guests receive a warm welcome and excellent service during their dining experience.Your feedback is invaluable to us, and we sincerely apologize for any shortcomings you encountered. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Thank you once again for sharing your feedback.Best regards,
10/10 Excellent
Jessica, Key Biscayne
26 Apr 2024
Jessica
Stayed 1 night in Mar 2024
Response from Front Office on 18 May 2024
Dear Jessica,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards
Thank you, Shivin, for sharing your feedback with us. We always aim to provide our guests with a memorable and enjoyable stay, and please feel free to reach out to us directly.
Thank you, Dennis, for sharing your feedback with us. We appreciate your honesty, although we're sorry to hear that your experience wasn't specifically noteworthy. We always aim to provide our guests with a memorable and enjoyable stay, and we regret if we fell short of your expectations on this occasion. Your comments are valuable to us as they help us identify areas where we can improve. If there's anything specific you feel we could do better, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with an experience that exceeds your expectations.
Thank you, Carmen, for your positive feedback! We're delighted to hear that you found our space to be a nice place for relaxation. Creating a serene and comfortable environment for our guests to unwind is one of our top priorities, and we're thrilled that you enjoyed it. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another relaxing stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to hosting you again soon!
Thank you, Yuriy, for sharing your feedback with us. We appreciate your honesty, although we're sorry to hear that your experience wasn't specifically noteworthy. We always aim to provide our guests with a memorable and enjoyable stay, and we regret if we fell short of your expectations on this occasion. Your comments are valuable to us as they help us identify areas where we can improve. If there's anything specific you feel we could do better, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with an experience that exceeds your expectations.
10/10 Excellent
Nurgis
17 Apr 2024
Nurgis
Stayed 1 night in Apr 2024
Response from Front desk on 9 May 2024
Dear Nurgis,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards
Dear Naama,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards
The hotel was so easy to get to and leave for flights. Staff was very helpful.
William
Stayed 1 night in Apr 2024
Response from Front desk on 15 Apr 2024
Dear William,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards
The staff are great, very friendly, fast and efficient. The bed was very comfortable as was the rest of the room. The hotel is very convenient being basically part of the airport, it took me at most 10 minutes from checking out to airport security which was also very fast and efficient. The whole experience was very much better than I hoped it would be. A lot of "verys" there I know but :-).
Christopher
Stayed 1 night in Apr 2024
Response from Front Office Team on 10 Apr 2024
Dear Christopher, Warm Greetings from Radisson Blu Hotel Zurich Airport.Firstly we would like to thank you for taking the time and filling in our survey sharing your valuable feedback with us.We are glad to see that you had an enjoyable stay experience in our hotel.We also greatly appreciate the points of excellence you awarded us in all areas of your feedback.Looking forward welcoming you back in the near future.Kind regards,
10/10 Excellent
Martha
4 Apr 2024
Martha
Stayed 1 night in Feb 2024
Response from Afzaal Sikander on 26 Apr 2024
Dear Martha,Thank you for taking the time to leave us a perfect rating on Hotels.com! We are thrilled to hear that you had such a positive experience during your stay with us.Your satisfaction is our top priority, and we are delighted to have met your expectations. If there is anything specific that made your stay exceptional, please do not hesitate to let us know. Your feedback helps us to continuously improve and provide excellent service to all our guests.We hope to have the pleasure of welcoming you back again soon for another wonderful stay at our hotel.Best regards,
We liked that the property is very convenient to the airport.
Julie-Ann
Stayed 1 night in Mar 2024
Response from Front Office Team on 10 Apr 2024
Dear Julie-Ann, Warm Greetings from Radisson Blu Hotel Zurich Airport.Firstly we would like to thank you for taking the time and filling in our survey sharing your valuable feedback with us.We are glad to see that you had an enjoyable stay experience in our hotel.We also greatly appreciate the points of excellence you awarded us in all areas of your feedback.Looking forward welcoming you back in the near future.Kind regards,
6/10 Okay
LAVINIA
Business traveller, Travelled with partner
30 Mar 2024
Liked: Cleanliness, staff & service
Very accesible from Zurich Airport. Dusty noisy air condinitionig system .Great selection of foods in the Breakfast buffet .Pastries were a bid old ...
LAVINIA
Stayed 1 night in Mar 2024
Response from Afzaal Sikander on 1 Apr 2024
Dear Lavinia,Thank you for taking the time to share your feedback regarding your recent stay with us.We're pleased to hear that you found our hotel very accessible from Zurich Airport and that you enjoyed the great selection of foods in our breakfast buffet. However, we apologize for the inconvenience caused by the dusty and noisy air conditioning system. Please know that we take cleanliness and comfort seriously, and we will address this issue promptly to ensure a more pleasant experience for our guests.Your feedback regarding the pastries is also noted, and we will work on improving the freshness of our baked goods to meet your expectations in the future.We appreciate your valuable feedback as it helps us to identify areas for improvement. We hope to have the opportunity to welcome you back and provide you with an enhanced experience.Warm regards,
Dear William,Thank you for sharing your feedback on Expedia!We are delighted to hear that you loved the location of our hotel near the airport. Providing convenience and easy access to transportation hubs is one of our priorities, and we are thrilled that our location met your expectations.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,
Dear Ronald,Thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 5 star rating. Please come back soon for another brilliant stay. Kind regards
Dear Nancy,Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Kind regards
Dear Patrick Alain,Thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 5 star rating. Please come back soon for another brilliant stay. Kind regards
thank you for the feedback regarding your stay in our Hotel. We appreciate that you took the time to review your stay and hope to welcome you again in our Hotel.
thank you for the feedback regarding your stay in our Hotel. We appreciate that you took the time to review your stay and hope to welcome you again in our Hotel.
Never offered our Expedia VIP perks !! Had to ask !! They had no idea they were a thing! No king bed given as requested on booking so had to request a room move ! These big hotels like to think they’re something and charge for it but they’re not.. the welcome station of water and bits left empty and trashed by the end of the day not kept clean or replenished.. room way too hot no way to cool it down probably won’t pick this hotel again
cathryn
Stayed 2 nights in Mar 2024
Response from front office on 19 Mar 2024
thank you very much for the feedback regarding your stay in our Hotel. We thank you for being our guest and we regret that we were not able to convince you about our service and our hotel. Once again we want to apologize and we hope to get a second chance to convince you of our high level standard. Kind regards,
10/10 Excellent
William
Travelled with family, Travelled with family and small children
Very nice, clean, and safe hotel quite literally across the access road to the airport. Walkable and convenient. I will stay there again. Dining options were excellent with an incredibly friendly staff.
William
Stayed 1 night in Mar 2024
Response from Front Office on 24 Mar 2024
Dear William,Thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 5 star rating. Please come back soon for another brilliant stay. Kind regards
Comfortable room. Easy access from both airport and train.
Nina
Stayed 1 night in Feb 2024
Response from Afzaal Sikander on 9 Mar 2024
Dear Nina,Thank you for sharing your feedback regarding your recent stay with us on Expedia. We are delighted to hear that you found our room comfortable and that you appreciated the convenient access from both the airport and train station.Your satisfaction is our priority, and we are thrilled that you had a positive experience during your time with us. If there is anything else we can do to enhance your future stays, please do not hesitate to let us know.We look forward to welcoming you back on your next visit to the area.Best regards,
The place is fantastic.
The food at the restaurant is however steeply priced compared to the quantities
Keith
Stayed 1 night in Mar 2024
Response from Afzaal Sikander on 9 Mar 2024
Dear Keith,Thank you for taking the time to share your experience with us on Expedia. We are thrilled to hear that you found our hotel fantastic.Your feedback regarding the pricing of the food at our restaurant is greatly appreciated. We strive to provide excellent value for our guests, and we will certainly take your comments into consideration as we continually work to enhance our offerings.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,
4/10 Poor
Garry, New York
26 Feb 2024
Garry
Stayed 1 night in Feb 2024
Response from Front Office on 24 Mar 2024
Dear Garry,Thank you for your feedback. We apologize for falling short of your expectations during your recent stay with us. If you could provide further details regarding your experience, we would greatly appreciate the opportunity to address any concerns you may have had. Your satisfaction is our priority, and we hope to have the chance to make it right for you in the future.Best regards,
Dear Jea-Pierre,Thank you for sharing your feedback with us. We appreciate your rating and are glad to see that you had a positive experience overall.Your input helps us ensure that we continue to provide excellent service to all our guests.We hope to have the opportunity to welcome you back for another great stay in the future.Best regards,
8/10 Good
Nicole
24 Feb 2024
Nicole
Stayed 1 night in Feb 2024
Response from Afzaal Sikander on 2 Mar 2024
Dear Nicole,Thank you for sharing your feedback with us. We appreciate your rating and are glad to see that you had a positive experience overall.If there's anything specific you enjoyed during your stay or any areas where you feel we could improve, please don't hesitate to let us know. Your input helps us ensure that we continue to provide excellent service to all our guests.We hope to have the opportunity to welcome you back for another great stay in the future.Best regards,
Dear Barbara,Thank you for taking the time to leave such a fantastic review! We're thrilled to hear that you had a perfect experience during your recent stay with us. Delivering exceptional service and ensuring our guests' satisfaction are our top priorities, and it's incredibly rewarding to know that we hit the mark during your visit.Your kind words serve as a great source of motivation for our team, and we truly appreciate your recognition of our efforts. Should your travels bring you back to the area, we would be honored to welcome you again for another outstanding stay.Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you in the future.Best regards,
The whole stay was so worry free and relaxing, starting with early check-in, room service and amazing saunas (I didn’t know they have it). I wish I could stay there for one more day just for spa, sleeping, relaxing.
Viacheslav
Stayed 1 night in Feb 2024
Response from Afzaal Sikander on 24 Feb 2024
Dear Viacheslav,Thank you for sharing your delightful feedback with us! We're thrilled to hear that your stay was worry-free and relaxing from start to finish. Providing a seamless experience for our guests, from early check-in to attentive room service, is always our goal. We're delighted that you were pleasantly surprised by our spa facilities, including the amazing saunas. It's wonderful to know that you found them to be a highlight of your stay.Your kind words about wanting to extend your stay just for the spa, sleeping, and relaxing mean a lot to us. We strive to create an environment where guests can truly unwind and enjoy their time with us. Should your travels permit, we would love to welcome you back for another rejuvenating experience at our hotel.Thank you again for choosing to stay with us, and we hope to have the pleasure of hosting you for another relaxing getaway in the future.Warm regards,
10/10 Excellent
Nicolas
18 Feb 2024
Nicolas
Stayed 1 night in Feb 2024
Response from Front Office on 24 Mar 2024
Dear Nicolas,Thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 5 star rating. Please come back soon for another brilliant stay. Kind regards
Only had an issue with the shower- made water all over the bathroom. The shower head was broken
Isabelle
Stayed 1 night in Feb 2024
Response from Front desk on 18 Feb 2024
Dear Isabelle,Thanks a lot for being our guest and for sharing your impressions with us and our future guests. Your feedback is very helpful for us to improve our service constantly. We hope to welcome you very soon in our hotel.Kind regards
Dear Orbitz,Thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 5 star rating. Please come back soon for another brilliant stay. Kind regards
10/10 Excellent
Ying
14 Feb 2024
Ying
Stayed 1 night in Feb 2024
Response from Front Office on 24 Mar 2024
Dear Ying,Thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 5 star rating. Please come back soon for another brilliant stay. Kind regards
Dear Valentin,Thank you for taking the time to leave feedback about your recent stay with us.We appreciate your rating and are glad to see that you had a positive experience overall. If there are any specific aspects of your stay that you would like to share or if there are areas where we can improve to make your next stay even better, please feel free to let us know.Thank you for choosing to stay with us, and we hope to welcome you back again in the future.Best regards,
Convenient when staying at airport for early flights on the following day.
Cristina
Stayed 1 night in Feb 2024
Response from Afzaal Sikander on 15 Feb 2024
Dear Cristina,Thank you for taking the time to leave feedback about your recent stay with us.We appreciate your rating and are glad to see that you had a positive experience overall. If there are any specific aspects of your stay that you would like to share or if there are areas where we can improve to make your next stay even better, please feel free to let us know.Thank you for choosing to stay with us, and we hope to welcome you back again in the future.Best regards,
Dear Prabhdeep,Thank you for your feedback regarding your stay at Radisson Blu Hotel, Zurich Airport. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,
Conveniently in the airport terminal. Check-in efficient. If you are wondering what the wine tower view is, it is a view of the atrium foyer with a perspective tower holding bottles of wine.
Tip- to eat out just take the 10 min train journey to Zurich HB, Europeallee is just outside the station with plenty of choices open til 10pm or later.
Jane
Stayed 1 night in Feb 2024
Response from Afzaal Sikander on 10 Feb 2024
Dear Jane,Thank you for sharing your feedback on Hotels.com. We're delighted to hear that you found our hotel conveniently located within the airport terminal and that your check-in experience was efficient.We appreciate your tip about dining options and the nearby train journey to Zurich HB. It's great to know that you found this information helpful for future guests.If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back again soon.Best regards,
Dear Valentin,We are thrilled to receive your perfect rating on Expedia! Your positive feedback is truly appreciated. If there are any specific highlights from your stay that you'd like to share or if there's anything more we can do to enhance your experience next time, please feel free to let us know.We look forward to welcoming you back for another exceptional stay at Radisson Blu Hotel Zurich Airport.Best regards,
Dear Jay,We are thrilled to receive your perfect rating on hotels.com! Your positive feedback is truly appreciated. If there are any specific highlights from your stay that you'd like to share or if there's anything more we can do to enhance your experience next time, please feel free to let us know.We look forward to welcoming you back for another exceptional stay at Radisson Blu Hotel Zurich Airport.Best regards,