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HOTEL illuster - Urban & Local

4.0 star property

Choose dates to view prices

Take advantage of a corner/local shop, a rooftop terrace and a shopping centre on-site at HOTEL illuster - Urban & Local. The on-site local cuisine restaurant, Ustaria, offers breakfast, lunch, dinner, light fare and garden views. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ₹18,269
₹19,817 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 45.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 22 for adults and from CHF 11 for children
  • Airport shuttle fee: CHF 80.00 per person (one-way)
  • Covered self-parking fee: CHF 9 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is HOTEL illuster - Urban & Local pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at HOTEL illuster - Urban & Local?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at HOTEL illuster - Urban & Local on 31 May 2026 start from ₹18,269, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL illuster - Urban & Local?

Self-parking is available for CHF 9 per night.

What time is check-in at HOTEL illuster - Urban & Local?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at HOTEL illuster - Urban & Local?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does HOTEL illuster - Urban & Local provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM-10:00 PM on request. A fee of CHF 80.00 per person applies.

Where is HOTEL illuster - Urban & Local located?

Located in the heart of Uster, this hotel is 0.4 mi (0.6 km) from Uster Castle and within 3 miles (5 km) of Aathal Dinosaur Museum and Milandia Migros Sport and Adventure Park. Jucker Farm and Kletterzentrum Milandia Greifensee are also within 6 miles (10 km). Uster Station is only a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

7.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 76 out of 196 reviews
Rating 8 - Good. 80 out of 196 reviews
Rating 6 - Okay. 32 out of 196 reviews
Rating 4 - Poor. 3 out of 196 reviews
Rating 2 - Terrible. 5 out of 196 reviews

Reviews

Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff!
Stayed 4 nights in Jul 2024
Verified

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
the staff were very helpful. I found the room to be too hot even with the windows open. The mattress was very comfortable.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities

Better to stay when not so hot out!

Make sure you check in before 9 pm. Hard to get into hotel without a key. Unfortunately we were there during a somewhat of a heat wave and didn’t realize there would be no air conditioning and very slow fan. However breakfast was great, staff was friendly and a convenient location.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of staff and the breakfast. I highly recommend Illuster Hotel
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, unfortunately we could only stay for one night!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Anzhela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we will be back :) thanks
Stayed 6 nights in May 2022
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with a nice Garden

The breakfast is poorer and could be improved a little bit. I see it the same since 9 years already. Otherwise the Hotel is great, after the renovation. Spacious rooms, a lot of light due the big window. Really nice garden on the top of the shops, a place where you can relax a bit after a long day. The Mall is right below of you, with many shopping possibilities.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Stelios

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay at Hotel Illuster. It was a last minute booking as we had arrived in Switzerland and did not like our original accommodation we booked (another hotel) so got online and found this one instead. The receptionists were welcoming and helpful. The hotel is on top of a shopping mall and we parked underneath the mall. We had to pay a small charge at the hotel to park there. The hotel is in a nice area with quite a few shops and restaurants. Not far from the hotel is the countryside and mountains and we had a great time exploring the surrounding area. Our room had a balcony and the view was pretty good. The hotel was clean and quiet.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, amenities, property conditions & facilities
Alles bestens. Schöne, moderne Einrichtung. Sehr ruhig, trotz Großbaustelle gegenüber. Da lobe ich die Schweizer, die auch viel Wert auf Lärmvermeidung und Ruhezeiten legen.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities
Alles sauber und das Personal sehr freundlich.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities
Ja
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities
Mit allem...es war super
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities
Ideales Stadthotel mit fachmännischer Führung
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Alice

Liked: Cleanliness, staff & service, amenities
Oui
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Abbass J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gesundes, gut beschriftetes Buffet, freundlicher Empfang
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Thomas Emmett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket god standard i ett lugnt område. Nära tågförbindelse till/från Zürich.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Gregor

Alles okay, wenn die AC funktioniert hätte

Zimmer sauber und Frühstück war auch gut. Leider hatte ich das Pech, dass die Klimaanlage nicht ging. Und dies sei in der 8 Etage wohl bekannt.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Petra

Liked: Amenities
Zimmer 805 war nicht sauber geputzt, überall sind lange blonde haare gewesen.. sogar in bett.. boden war nicht sauber gesaugt…
Stayed 1 night in May 2025
Verified

8/10 Good

Christoph

Liked: Cleanliness, staff & service, amenities
Unschlagbar zentral in Uster gelegen, hervorragendes Personal. Tiefgarage und Einkaufcenter im Haus, Fahrstuhl verbindet Hotel direkt mit beidem, leider nur 1 Fahrstuhl. Angenehmes Ambiente in Frühstück / Barbereich. Terrasse und Dachgarten vorhanden. Leider Badezimmer Wanne eng, mit hohen Wänden und rutschig. Hab mich beim Duschen unsicher gefühlt. Obwohl in 5. Etage oft Geruchsbelästigung durch Raucher auf Terrasse.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

TOMOO

Liked: Cleanliness, staff & service, property conditions & facilities
とっても快適に過ごせました。 もう少しリーズナブルだともっとよかったです。
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Frühstück
Stayed 1 night in Aug 2024
Verified

8/10 Good

Nuno

Liked: Cleanliness
Ne parle pas français
Stayed 1 night in Jul 2024