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"We only stayed one night, however we were able to observe the professionalism and courtesy of the employees. The hotel, the room, the meals were beyond our expectations for the price."

"We stayed for one night as a birthday treat and after travelling round the Franciacorta vineyards we had a wonderful and relaxed stay at the hotel. Good restaurant along with a fantastic infinity pool"

"Tgis place is always great. The location is perfect to see everything the city has to offer. The staff is over the top. The in house restaurant and bar are great. Being steps away from the cathedrale and other eateries is a bonus. Also Roman ruins are about a 10 minute walk. "

"Well located hotel within walking distance of the old town Room was spacious and comfortable Staff were professional and polite Lots of choices for bars and restaurants "

"Reception staff were very welcoming, warm, and helpful with suggestions and directions. The room was comfortable but could be updated. Breakfast was good and very reasonably priced. Great location close to bus and train station, walkable to major sites."

"Staff was extremely helpful. Even gave us vouchers for free breakfast at the airport since our flight was so early."

"Approximately 15 mins walk to centre. A couple of lovely cafes nearby. "

"I had a great stay. "

"The spa amenities were very welcoming after a long day of exploring the lake area. Breakfast included a plethora of delicious choices. We also enjoyed a beautiful sunrise and sunset each day from our terrace ."