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Reviews of EXE Boston

4 out of 5
EXE Boston
Avda. de las Torres, 28, Zaragoza, Zaragoza

Reviews

8.2

Very good

Rating 10 - Excellent. 117 out of 333 reviews" "
Rating 8 - Good. 152 out of 333 reviews" "
Rating 6 - Okay. 42 out of 333 reviews" "
Rating 4 - Poor. 14 out of 333 reviews" "
Rating 2 - Terrible. 8 out of 333 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Annette

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Horrible beds. Very hard. My body was in pain for 5 days.
Stayed 4 nights in Mar 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location in Zaragoza
Great hotel with a very convenient location in Zaragoza—close to the Plaza de España, Basílica del Pilar, and El Tubo.
Stayed 7 nights in Feb 2024

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly and helpful personnel at the lobby attended us when arrived. The hotel is well located at walkable distance to the main attractions. Its location is also easily tracked by the GPS.... Parking is very convenient. We would suggest that adding courtesy coffee and water to the room won't increase the hotel's cost significantly and in turn will make it more attractive to guests.
Stayed 2 nights in Nov 2023

2/10 Terrible

SOPHIE, West greenwich

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pas de place !! Deux double pour 3 adultes de prévu et en fait du camping !! Deux lits collés avec un lit de camp perpendiculaire aux 2 autres lamentable
Stayed 6 nights in Oct 2023

2/10 Terrible

SOPHIE, West greenwich

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre annoncée avec 2 grands lits pour trois personnes ! Résultat 2 lits cotes à cotes et un au pied du lit. Impossible de tourner dans la chambre. Belle arnaque
Stayed 3 nights in Oct 2023

8/10 Good

Lyle, Kanata

Good helpful staff
Stayed 1 night in Oct 2023

8/10 Good

Luna

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
The experience was amazing and loved how friendly the staff was. One of the things that we did not like as much, was how hard the bed was. Other than the bed, it was great overall.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ernest Chandana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
Great hotel .. perfect location. Always stay here on biz for the last 5 years. The only criticism being, the hotel needs a reliable WIFI connection. In all my stays I had to connect via phone. That's it.. if otherwise, all is just perfect !
Stayed 2 nights in Oct 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Gregory, READING

Travelled with partner
Liked: Staff & service
Breakfast there was the worst standard of food I have ever seen in a Hotel.
Stayed 2 nights in Apr 2023

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Value for money. Easily accessible. Close proximity to old town. Friendly front desk.
Stayed 2 nights in Apr 2023

4/10 Poor

ferenc

Travelled with partner
Disliked: Amenities, property conditions & facilities
They advertise air conditioning that is non existent. I was put in 3 different rooms and the air conditioning doesn’t work. They pretend it will when they know it’s permanently shut off because the very nice cleaning people told me it’s been disabled. I don’t like dishonest people. The hotel was decorated in the 1950s nothing has been upgraded it has an old musty smell everywhere, when I walk out of the hotel my clothes started smelling old and musty. Not happy at al. Way over priced. Would never go back.
Stayed 2 nights in Apr 2023

10/10 Excellent

Julito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Huge lobby and friendly staff!
Stayed 1 night in Apr 2023

10/10 Excellent

Medhat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No coffee machine or boiler on it this the only thing they missing

4/10 Poor

Luis, Pcia Buenos Aires

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was OK but property is old and poor maintained.
Stayed 2 nights in Apr 2022

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Cleanliness excellent. Reception indifferent, it took 2 attempts to fulfill a simple request (no bath plug). Excellent value for money
Stayed 1 night in Jan 2022

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge bathroom and very comfortable bedroom with adjoining sitting room. (Room 702) Wonderful view of the city skyline.
Stayed 1 night in Sep 2021
Response from recepción on 22 Nov 2021
Thank you for your comments!!

6/10 Okay

MATTHEW

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I have been here several times and definitely will be back. They have changed the room service menu, and personally I preferred the old one... but that is just my taste
Stayed 4 nights in Dec 2019

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here several times as it’s just outside city centre but within walking distance and in an area we like clean comfortable rooms only feel was lacking is tea and coffee facilities
Stayed 7 nights in Oct 2019

8/10 Good

Beks, DC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe didn’t work, went to reception to notify and was asked to repeat procedure which didn't work either. Booked with expedia and when I needed to contact the hotel night before to inquire about parking no physical answer, only a prerecorded message asking you to send them an email, no reply to the email either, when I arrived I asked about this and they affirmed not having received email although the address was correct. Since I looked up their phone on the website, I discovered not only that their web price is cheaper than Expedia’s but also they include breakfast, complimentary water bottles and early check-in and late check-out😳
Stayed 1 night in Oct 2019

2/10 Terrible

Antonio, Mexico City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel stay I've ever had. They really failed in all possible ways. 1. I ordered room service twice, pasta once and a burger second, both meals were awful. I don't know how you can mess up two extremely simple dishes, but they managed to do it. 2. My bed had BED BUGS! I woke up covered head to toe in bites that are still itching as I write this review a week later. 3. I informed the reception when I was checking out that I had bed bugs in my bed and the first thing the staff member did was look incredulous. Then, I showed her my dozens of bites and she simply said "oh, sorry." and went on to charge me for my terrible room service meals. No compensation was offered, no further questions were asked, it was terrible service. DO NOT STAY HERE.
Stayed 2 nights in Sep 2019

10/10 Excellent

Dan, Albuquerque/Las Cruces, NM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location and condition of the property are great. We had an excellent dinner at a restaurant on a side street next to the location while we watched on television the inspiring opening of the fiesta of our lady of Pilar taking place on the plaza which is a 10 minute walk away.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was old and give you the feel like you were in Cuba.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Check in & out was the most efficient I have experienced anywhere in the world. Most staff speak English. Cafe and restaurants were excellent and really cheap. Bed was a little too firm and we could have used a few more pillows, but these are minor items. Highly recommend this place.
Stayed 10 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Tony, Piacenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location near to center town. Staff corteus and rooms very good an clean. Comfortable and cheap the park on the back
Stayed 1 night in Oct 2018

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,friendly staff We come to see my family so we no spend to much time in the hotel,but looks very busy People coming and going all the time. Very clean room
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

2/10 Terrible

Susan ann

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
After staying a second time in 2 weeks,and thinking of making a regular stop,we were dissapointed in being given a room with no tea or coffee making facilities,which we were surprised of,and were told on leaving we should have had this facility,it would have made the journey much better on a tired arrival,and early departure.
Stayed 1 night in Sep 2018
Response from recepcion on 2 Oct 2018
We are very sorry but we have not tea or coffee making facilities.

10/10 Excellent

James, Aspen,Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay the hotel was more than I expected and is very close to the old city (5 mins walk)
Stayed 1 night in Sep 2018

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zaragoza Boston Hotel stay ( sept 2018 ).
Good location with very convenient bus connection to railway station. Walking distance ( 15 mins ) to main attractions.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel.
The hotel is huge, very busy check in desk, we were given a double bed when we had asked for two singles, quickly rectified. It got very hot in the room and you have to ask reception to control the air con as the guest has no control. It was a disappointment that the parking was an extra 12 Euro on top of the bill and we had to pay extra for breakfast, but overall a good hotel.
Stayed 1 night in Jun 2018

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience at Eurostar Boston Zaragoza
Excellent
Stayed 1 night in Jan 2018

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
Nicely located, excellant WIFI, friendly and helpful staff. If in Zaragoza will stay again. Good Bed.
Stayed 3 nights in Oct 2017

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again.
pretty central to town. About 12 minute walk to old downtown area. Fairly well situated. The hotel was a great value at $65 per night (which included tax). Rooms are comfortable. Nice lobby. Reasonable prices for meals. Service at the front desk was very good. Over all not bad. Definitely a mid-level four star hotel.
Stayed 1 night in Jun 2017

8/10 Good

Sjoerd L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean and comfortable
Very nice. Friendly staff

6/10 Okay

Tait, NJ

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
OK
Novotel hotels are usually great. This was a surprise. The parking garage is horrible (no spots, same entry and exit, creating nightmares at busy times) and parking is way overpriced, especially with what l described before). You can't change temperature in your room! I stayed in February and my room was close to 85F throughout my stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with secure parking
Great hotel, comfy, good location to walk into main area

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staye an Eurostars Boston.
It was very enjoyable. Only if the beds were more comfortable it would had been perfect! We enjoyed the are and walked everywhere.

8/10 Good

Gary, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand old lady in the centre of Zaragoza
Smart eighties style hotel very close to the centre of Zaragoza. Lots of marble and brass everywhere. A bit like a cruise liner in the centre of town. Excellent underground secure parking as we had our own car. Used as a stopover on the way south but close enough to the centre to enjoy a night seeing the main sights and a meal out. Didn't try the hotel restaurant.

8/10 Good

Adam, Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel from which to explore Zaragoza!
A good hotel, well situated 15 minutes walk from the basilica of Pilar and most other central sites. Very clean and comfortable room with airconditioning and a fridge (much needed in July). Staff were friendly and the breakfast was very good and varied in what was offered.

10/10 Excellent

Steve, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice city and place to stay
Great location surrounded by food and shopping. Convenient location and comfortable, clean location.

10/10 Excellent

Deborah, Seville, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant experience
It was a very pleasant experience - very elegant hotel.