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Reviews of Defranca Alojamiento Boutique

3.5 out of 5
Defranca Alojamiento Boutique
Carretera Colotlan Km 20.2, Zapopan, JAL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 61 out of 79 reviews" "
Rating 8 - Good. 12 out of 79 reviews" "
Rating 6 - Okay. 5 out of 79 reviews" "
Rating 4 - Poor. 1 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

4/10 Poor

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Internet was poor, TV wasn’t working, restaurant was understaffed and food was cold. Had to request help each time we needed something. Poll was cold and so was jacuzzi. They don’t want to invest in a heat pump for spa. They use solar tubes to heat water so always Luke warm. Beautiful location but needs some training for staff to ensure customers feel important.
Stayed 1 night in Nov 2021

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía. Recomendado
Stayed 1 night in Nov 2021

10/10 Excellent

Luz, Chula Vista

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is breath taking just amazing The staff is beyond frie.dly amd very Profesional
Stayed 4 nights in Oct 2021

8/10 Good

JOSE M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Defranca
It’s a beautiful place with breathtaking views. Very relaxing and staff is great, especially Jesus from the restaurant.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreamy Relaxing Haciend
Dreamy! The Hacienda is absolutely beautiful and very relaxing. The food is very good and the drinks are delicious! The view is unbeatable and get yourself a massage, they are amazing. Special shout out to Jesus, his service was top notch. Will definitely return and 100% recommend.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es un placer seguir disfrutando de las instalaciones idílicas del lugar
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the most amazing places in the world, the nature that surrounds this beautiful hacienda is breathtaking
Stayed 1 night in Sep 2020
Response from Defranca Alojamiento Boutique on 2 Nov 2020
Thank you so much! We hope to see you soon.

8/10 Good

Paul, Canada

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second visit. The uniqueness of this property is unprecedented
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great but location on map directed from Expedia is not accurate. Once we got there it was all worth it. Beautiful views and excellent service.
Stayed 1 night in Oct 2019

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEAUTIFUL GET AWAY
This is a BEAUTIFUL place in Mexico and I dont have words to describe how relaxing, peaceful and beautiful it is. I will come back again!!!
Stayed 1 night in Dec 2018

10/10 Excellent

christopher

Liked: Cleanliness, staff & service
Outstanding!!! Epic experience all around, we will be back again
Stayed 2 nights in Dec 2018

10/10 Excellent

Paul, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a one of a kind place. Total hacienda experience with a million dollar view. Fantastic food . Restaurant staff need s tiny bit more training. Will go again
Stayed 2 nights in Jun 2018

10/10 Excellent

Norma, El Monte, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views
This hacienda boutique was amazing. The views, service, and rooms were perfect. It's your own paradise.
Stayed 2 nights in Feb 2018

6/10 Okay

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water
Stayed 2 nights in Oct 2017

10/10 Excellent

Luigi, los angeles, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing stay
My experience was above my expectations, therefore, I will recommend to any one who wants tranquility and peace.

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

CARLOS

Stayed 1 night in Oct 2021

10/10 Excellent

Eduardo Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones y el escenario majestuoso.
Stayed 2 nights in Sep 2021

10/10 Excellent

Heriberto

Stayed 1 night in Sep 2021

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
Excelente viaje !!! Paisaje y estancia de Lujo
Stayed 2 nights in Aug 2021

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto mucho el lugar es muy tranquilo y con una vista maravillosa. El desayuno nos tardaron como 40 minutos en servirnos. Y el precio de los alimentos y bebidas se me hizo alto.
Stayed 1 night in Aug 2021

10/10 Excellent

Ana Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar!!!
Increíble, hermoso, bellos paisajes, ideal para descansar.
Stayed 1 night in Jul 2021

10/10 Excellent

HUGO ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien todo muy comodo Igual mi unico comentario seria que algunos platillos que sirven traen calificacion de 7 pero en genral si son buenos solo habria que mejorar esos.
Stayed 1 night in Jul 2021

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta ubicado en un lugar privilegiado de la naturaleza, las vistas son hermosas
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar!! Me encantó
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las vistas son espectaculares! Hay todo lo necesario, justo para descansar en un ambiente perfecto! La capilla esta hermosa! El Cristo con el fondo de la barranca es impresionante.
Stayed 1 night in Jul 2021

10/10 Excellent

Maria Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

paulo giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

LIBIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es una excelente opción para pasar en pareja
Increíble lugar ! Atención inigualable !! Vale la pena
Stayed 1 night in May 2021

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar
Es hermosa la vista , muy cómodas la habitaciones y la alberca muy bien cuidada, la comida muy buena ,felicidades al chef.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

KARLA LILIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mucha tranquilidad , Justo lo que necesitábamos para salir de la rutina y descansar. Las vistas y paisajes son increíbles . Excelente servicio de todo el personal .
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Importante escoger bien el cuarto.
El lugar hermoso. Mi cuarto no me encanto. Sin vista. No volvería a ese cuarto. Valen la pena los cuartos con vista. El que me toco a mi no. El resto del hotel hermoso.
Stayed 2 nights in Jan 2021

10/10 Excellent

Mayra Zenith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble
Excelente experiencia, hermoso lugar para estar en pareja
Stayed 1 night in Feb 2021

6/10 Okay

Daniel de Jesus

Liked: Room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Karla Loreli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una experiencia increíble, un lugar maravilloso para pasar en pareja
Stayed 1 night in Feb 2021

8/10 Good

kenia Yasbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy excelente la atención de los meseros las instalaciones todo excelente
Stayed 1 night in Feb 2021

10/10 Excellent

cesar omar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

6/10 Okay

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vistas extraordinarias
Las vistas del hotel son espectaculares! Él servicio excelente, súper atentos, sin embargo la alberca estaba helada, el jacuzzi estuvo caliente únicamente 3 horas, la comida en lo personal no fue de mi total agrado nada especial, aunque los platos que sirven son súper bastos (en nuestro caso venia el desayuno incluido y súper completo). Adicional creo que le falta un poco de mantenimiento a las instalaciones. Es un lugar hermoso pero por el precio hay muchos lugares que ofrecen más y mejor calidad. P.D recomiendo más ambientación en el lugar, una bocina con música que sea el sonido de la televisión en el comedor.
Stayed 1 night in Jan 2021

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Todo fue bueno, las habitaciones cómodas y con hermosa vista. El restaurante tiene variedad y los alimentos son buenos. En general una excelente estancia solo el precio de la estancia y los alimentos es un poco elevado pero supongo que es por el tipo de hotel y su ubicación.
Stayed 1 night in Jan 2021