Outdoor pool, pool loungers

Reviews of Karafuu Beach Resort & Spa

4.5 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 26 reviews" "
Rating 8 - Good. 5 out of 26 reviews" "
Rating 6 - Okay. 4 out of 26 reviews" "
Rating 4 - Poor. 5 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Lori

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
lovely resort, rooms are very nice and clean however communication between the staff was terrible, requests that were made and confirmed prior to arrival were not met, information given to us on check in was poor and not accurate. staff failed to communicate guest requirements to other members of staff
Stayed 7 nights in May 2023
Response from FOM on 23 May 2023
Dear LoriGood morning from Karafuu Beach resort and Spa!Thank you for staying with us and the feedback, to be more specific, we are apologize for the all inconvenience happened during your stay and promised to work on it ASAPHoping to have the pleasure of welcoming you in future .

6/10 Okay

NitinKumar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is, at best a 3* hotel. Breakfast was the same everyday and the food options were of poor standard. The rooms are outdated but clean. The beach is nice but difficult to swim because of rocks and urchins. The seafood restaurant by the beach serves great food but it is expensive. There were better options (food quality, ambience and value) at other restaurants a few minutes walk along the beach towards rock restaurant. Another option is a $35 round trip by taxi to Paje beach where there are some nice bars and restaurants and the atmosphere is lively. Overall, Karafuu beach is not good value for money and I would not grade it as a 5* hotel.
Stayed 8 nights in Aug 2022

8/10 Good

Frini

Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
Not a bad option
Hotel is nice some of the staff are great. Breakfast is very poor for a 5* hotel Dinner is ok Italian restaurant is good Rooms are nice Sea there is really good just you have to enter through a long bridge because beginning of sea is low tide and muddy but once inside its great Area is rural and isolated there some nice bars and restaursnts not far from there.
Stayed 7 nights in Jun 2021
Response from Karafuu Beach Resort and Spa on 22 Aug 2021
Dear Frini, thank you very much for your review. We are glad you enjoyed your stay in Karafuu. We hope you will come to visit us again for your next holiday.

10/10 Excellent

Wynand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done
Had a very relaxed stay. Staff very friendly
Stayed 14 nights in Jun 2021

6/10 Okay

Anjan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Upper management problems
Staff is bending over backwards to help people and are so nice. Bugs in condiments at restaurant. Leaks in rooms. Constantly overbooked and shuffling people to other hotels even though they booked. Buffet runs out of food nightly before people have eaten. WiFi only in lobby. They refill their ketchup bottles with watered down tomato paste. Lovely property and staff, just needs better management and maintenance. Constantly having problems everyday. The management doesn’t seem to care because they are too busy. Offered free meal after finding multiple bugs in condiments and then charged for it. Not sure if communication problems or they are too busy to keep track. Staff is great at trying to keep up but obviously overwhelmed.
Bugs rotting in oil.
Leaking room
Solution to leak is not to touch
Lobby furniture has seen better days
Stayed 1 night in Nov 2020
Response from Romana, GRO on 14 Jan 2021
Dear guest, Thank you for staying in Karafuu and providing the feedback which is always helpful. We are very pleased that you liked our resort and that you found our staff members helpful and lovely. We really appreciate. Regarding your points about the WIFI, there is a free WIFI in the whole lounge and bar area, contrary to the other hotels, very reliable. Concerning the lack of food, we received this complaint very rarely, since during the final questionnaire our guests evaluate our buffet menu very highly. They love variety of food, fruit and vegetable. We are sad that our best efforts did not satisfy your expectations, but we still hope that you have great memories for Karafuu and we look forward to welcome you again!

4/10 Poor

Verified traveller

Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Room comfort
The location is very good ans thé food is very nice
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family with nice pool and enclosed very shallow area, plus swim up bar fun for young swimmers to enjoy a juice drink. Good beach for walking and food was yummy with great varieties.
Stayed 3 nights in Jun 2018

8/10 Good

gal, nm

Liked: Cleanliness, property conditions & facilities, room comfort
Nice beach
Good hotel. Nice beach. Stayed 2 nights and it was very nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Top hotel plage souvent en marais basse.
Tres bon sejour tous cest bien passe quelque coupure de courant mais super accueil. Dommage que la plage soit pas tres propre et souvent en marais basse.
Stayed 7 nights in Jan 2022
Response from Karafuu Booking Office on 1 Feb 2022
Dear Guest, Thank you for taking time to leave a review of your stay with us. We are glad you had a wonderful stay and we apologize for any inconveniences that occurred. We will do our best to work on improvements for better experiences in future stays. Best Regards, Karafuu Beach Resort & Spa - Booking Team

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

6/10 Okay

Fatima

Liked: Cleanliness, property conditions & facilities, room comfort
Tout d'abord l'hôtel et magnifique la piscine ainsi que tous les membres de l'équipe restauration et bar Cependant l'hôtel je pense que l'hôtel ne mérite pas son 5 étoiles j'ai fais plusieurs hôtel sur Lile de plus des 4 étoiles et pourtant là réception et plus chaleureuse du Wi-Fi dans les chambres alors que la il fau payer 10 dollars j'ai voyager dans le monde entier et tjr dans des 4 5 étoile et j'ai été étonné Les repas son variée selon les soirs le petit déjeuner lui et pas très fournis Voilà
Stayed 1 night in Sep 2021
Response from Karafuu Beach Resort and Spa on 4 Nov 2021
Thank you Fatima for your nice comments about our pool and the staff. We appreciate your feedback, it really helps us improve our services, we are happy to inform that the wifi in now free for all our guests, in the rooms too. Thank you very much for staying with us at Karafuu and we hope to see you again soon in the future.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paraíso
Ha sido maravilloso, uno de los mejores sitios más paradisíacos en el que hemos estado.
Stayed 4 nights in Aug 2021
Response from DO on 8 Sept 2021
Dear Guest, Thank you very much for your positive comments/ feedback. We are happy that we went extra mile and met your needs and expectations. We are looking forward to welcome you back at Karafuu Beach Resort & Spa during your next vacation. Yours sincerely, Dominic Ouko Manager Assistant

10/10 Excellent

Ali Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karafuu - Stedet for ren afslapning!
Hvis man er til ren afslapning og gerne bare vil koble af fra alting, aå er Karafuu stedet! Hoteller er godt placeret ved en meget lækker strand som er det smukkeste jeg har set! Personalet er meget imødekommende, og smilende! Morgenmaden er ikke noget som lige er til 5 stjerner, men ellers er alt andet godt! Vi planlægger allerede at komme der derned til december måned med vores venner!
Stayed 6 nights in Aug 2021
Response from Karafuu Beach Resort and Spa on 22 Aug 2021
Dear Ali Ahmad, Thank you very much for your review. We are really happy to read you enjoyed the atmosfphere and the whole holiday in Karafuu. Looking forward to host you again in December!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Large resort, a lot of activities. Well situated on a nice beach.
Stayed 5 nights in Dec 2019
Response from Romana, Guest Relations. on 13 Jan 2020
Dear Guest, We appreciate your good feedback regarding our location, resort and activities. Four animation guys are taking care of entertainment so that our guests are not bored. Also, every evening, we have some performance and disco for dance until late hours. We look forward to welcome you in Karafuu next time.

10/10 Excellent

FEDERICA, PAVIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA STRUTTURA E' COMODA E LE CAMERE SONO MOLTO CONFORTEVOLI E PULITE,
Stayed 1 night in Jan 2020
Response from Romana, Guest Relation Manager on 9 Jan 2020
Dear guest, Thank you for your excellent feedback. It was our big pleasure to host you in Karafuu. We hope to see you soon back again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2019
Response from W George on 12 Nov 2019
Thank you for your excellent feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Le site, le sourire et la gentillesse du personnel, l’emplacement des chambres
Stayed 5 nights in Oct 2019
Response from Romana, Guest relations on 11 Nov 2019
Thank you very much for your positive review about our site, its location and rooms. We really appreciate your comment about kindness of our staff. We hope to see you soon again! KARIBU!

4/10 Poor

Thomas BRAND

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
À éviter ...
Les tarifs pratiqués sont exorbitants pour extrêmement peu de services. Il y a plein d'hôtels sympas aux alentours, à privilégier donc si comme nous vous aviez choisi cette étape pour découvrir the Rock ! A éviter également le SPA : prix horriblement chers et qualité des soins médiocre.
Stayed 2 nights in Sep 2019
Response from Romana, GR Manager on 22 Nov 2019
Dear Valued Guest! Thank you for choosing Karafuu Beach Resort and Spa and providing your honest feedback on your recent stay with us. According to feedback forms filled by our Guests while leaving the hotel, our services and staff are evaluated very highly, and most of them become a Karafuu family. We look forward to see you here again!!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Présence du club de plongée dans l hôtel avec 2 plongées le matin
Stayed 10 nights in Aug 2019
Response from Romana, Hotel Management on 22 Nov 2019
Dear Valued Guest, Thank you for your positive feedback. Apart from diving center, Karafuu organizes many trips and tours around the island. Because of low tides, you can see starfish, colorful fish, and corals right under the sea surface while walking on our 200m long pier to the sea. On the other hand, during the high tide, you enjoy direct access to the sea. In Karafuu, you can experience the both 😊 Welcome again!

2/10 Terrible

Verified traveller

Liked: Staff & service
Stayed 9 nights in Jun 2019
Response from Hotel Management on 22 Nov 2019
Dear Valued Guest, While we strive hard to make all our Guest stays ever memorable and comfortable, we sincerely apologize for falling short of meeting your expectations. Thank you for your valued feedback and we hope to serve you again whenever you plan to visit Zanzibar.

10/10 Excellent

Jens, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr schönes Hotel zum Erholen
Außer an der Rezeption war das Personal super nett und freundlich und hilfsbereit. Das Managment ist top! Die Ausstattung in den Zimmern ist gut. Man ist in Afrika, das darf man nicht vergessen. Die Lage ist sehr gut wenn man viel Erholung sucht. Es gibt wenig shops und Restaurants in der Nähe. Wir haben allinclusiv dazu gebucht. Das Essen im Hotel ist sehr gut und abwechslungsreich. Das Fitnesscenter ist gut ausgestatten, allerdings auch etwas wartungsbedürftig. Ob man nun 50 USD pro Woche für Wlan nehmen muss ist fraglich...Wir konnten das Gottseidank etwas reduzieren. Aber sonst alles wirklich top!
Stayed 11 nights in May 2018

10/10 Excellent

dd'family, lavaur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel formidable tres bien situé
Nous venons de passer un super sejour dans cet hotel. Cadre super, personnel très agréable, repas tres bons et variés. Lagune magnifique avec coraux et poissons a proximité de la plage. A recommander.

6/10 Okay

Sophie, Norge

Liked: Cleanliness, room comfort
Disliked: Staff & service
Helt ok.
Hotellet var helt ok, personalet i resepsjonen var ganske lite behjelpelig og kursen de hadde på hotellet var ikke oppdatert så det endte med med at måtte betale over 200 dollar ekstra pga dårlig kurs når man betalte med visa.