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"Some things were great, some things were a bit off. The property itself is very nice and the play area for kids on level -1 is really great. Our son enjoyed playing there for a few hours. The pool is also nice, but the hot tubs outside are quite small. The concierge was able to arrange babysitting, which was really nice, except they got the times wrong so I was really glad I double checked before the babysitter came. They also couldn't tell me the price correctly, which resulted in an awkward situation with the babysitter. My wife has a dairy allergy and it was great that the restaurant has a menu with allergy information. However there was only one item on the whole menu that my wife could have. We really appreciated the efforts of "

"A good hotel overall and I would rate it around 4*. The staff were lovely, especially the reception team, who were very welcoming. The same level of friendliness wasn’t always reflected by the housekeeping team, but overall the service was still good. Breakfast was a real highlight — very enjoyable — and the water machines on each floor offering unlimited sparkling, cold, or room-temperature water were a great touch. One thing to note is that the spa and facilities close at 12 each day, which we weren’t aware of in advance, and they also fully close by 9pm in the evening. Additionally, as there were quite a few families with children staying, areas like the gym and spa/swimming facilities could feel a bit busier at times. This may be worth considering if you’re looking for a quieter, more adult-focused environment. Overall, we had a pleasant stay and really enjoyed the view of Giewont from our room. The location of the hotel is excellent — within walking distance of the bus and train stations, as well as the main street, Krupówki.."

"Wad amazing "

"Great Apartments, clean rooms, close to the town centre, staff amazing, breakfast was delicious "

"Great staff and wonderful accommodations."

"room was nice and big breakfast was excellent nice staff"

"This was my 6th stay at the hotel and it might have been the last one. They are expanding and building a huge aqua park within the hotel premises, which once finished will be great BUT I paid 1,500 pln per night in the hotel and was exposed to heavy machinery and construction noises from 6am in the morning all the way till 10pm. Non stop noise! No mention of it at the check it by the hotel staff, paid extra for room with a view of the Tatra Mountains and got extra noise with my money instead! The construction will continue till the 2028, just saying… really disappointed!"

"Ogolnie hotel jest cześcia Bachleda resort wiec podczas rezerwacji moze to być mylące. Pokoje wygodne jednak wygladem odstają od aktulanych czasów - dawnonnie spotkałem lamp ze świetlówkami w łazience. Generalnie przydałby się remont. Poza tym wszystko super, jedzebie pycha "

"Clean room, good location"