3/5 - Okay
Verified traveller
Hotel is in urubamba, a small town in the Sacred Valley..not sure where Yucay is?

The Property is secluded but in the mountains and makes it feel like you are away from the city. The property is well maintained. The Staff is super friendly specially their Manager Suzan. She went over and above to make our stay very comfortable. She helped us with the area attractions, restaurants ...
Reviewed on 13 Oct 2025

Merci. Excellent service
Reviewed on 17 Oct 2025

It’s a nice property but not 5-star quality. Rooms and property are old and looks dated, smells of mildew and musty. Location is close to plaza. Staff was friendly but service quality was mixed.
Reviewed on 17 Oct 2025

The hotel is very unique in its design and has beautiful views. Food service is very slow but food is excellent. Staff is nice but it's hard to communicate in English. The most disappointing feature was the hot tub. Jet pressure is very low, you hardly feel it. The tub is also very deep so you can't ...
Reviewed on 24 Sept 2025

Staff treated everyone like family Staff went out of their way to help and made sure all your needs were met! Everyone in Cusco went through top knotch hospitality training!!!
Reviewed on 11 Aug 2025

The apartment overall was very nice; it was clean and quiet. You feel safe straying here, overall, the city is very safe as I walked everywhere. The only thing I didn't like was that the stove didn't work so I didn't get to cook like I was planning to cook. I called but no one came to fix out of ...
Reviewed on 10 Sept 2025
Hotel is in urubamba, a small town in the Sacred Valley..not sure where Yucay is?
