4/10 Poor
huda, KL
9 Nov 2016
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no
book a room for 3, the receptionist dont even know how to accomodate 3 guest in a room. give us a room with one queen bed for 3 guest, extra bed extra charge. how is dat possible? then after a 'little' waiting, they give us an extra bed. ( its actually included with the price, but the staff dont bother to chech properly).. they should know at least how to accomodate 3 human in one room. done room cleaning everyday but i dont know y they cant refill the toilet paper and drinking water in the room.. everything must be told... request for an iron, it takes them 3days to provide us the iron.. ordered a fish n chips from the restaurant - description is fish fillet deep fry with potato chips and mixed salad, and we get only fish fillet ( or fish finger ? ) with some leaves ( not salad, but i'll pass since there is some greens there) .. no chips, need to request for the chips, again.... well i think the service is not worth even for a budget hotel.