All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
8.0/10
Cleanliness
2.0/10
Staff & service
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Excellent
Yohei
29 Mar 2024
Yohei
Stayed 1 night in Mar 2024
6/10 Okay
o
Travelled with family
17 Sept 2021
Liked: Cleanliness, room comfort
Disliked: Staff & service
お値段と相当なサービスはなかった。
o
Stayed 1 night in Sep 2021
Response from JW Marriott Hotel Yinchuan on 23 Sept 2021
Dear guest,
Thank you for sharing your feedback.
We deeply regret that you have had an unpleasant experience while staying at JW Marriott Hotel Yinchuan. We have taken note of your comments, which we regard as very serious, and would like to discuss with you in detail at your earliest convenience.
We look forward to hearing from you, and to working with you towards a solution to this issue.
Yours sincerely,