Massage/treatment rooms

Reviews of Yorozuya

2.5 out of 5
Yorozuya
3137 Heion Ooji, Shimotakai-gun, Yamanouchi, Nagano-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Larissa

Travelled with partner
Liked: Cleanliness, staff & service
Our stay started off well with a shuttle pick up from the station. The traditional look and style of the Yorozuya is beautiful. My husband and I booked the private spa for 2 hours our first night and it only cost $100 for us both to use. The private spa was absolutely amazing and even though it was modern compared to everything else, I loved that it was a private all inclusive experience that my husband and I could enjoy the baths and sauna together at our leisure. They provide drinks inside too which was very refreshing. The only downsides were the room's furnishings (futon, chairs) and bathrooms needed some serious updating. I suppose you don't use them as much since you're in the the baths outside, but the futons were not soft enough for my back, so it was hard to sleep. The walls and carpeting also need updating and small repairs need to be done (our sliding door's handle immediately fell off when trying to use).The food was also a bit outdated and dinner took forever to complete. Overall, we really did enjoy our stay, but feel there are some easy improvements that could be made to make the experience more enjoyable and comfortable. The staff were all friendly though and breakfast was tasty and much quicker than dinner, thankfully. I would recommend trying this ryokan!
Stayed 2 nights in Mar 2024

10/10 Excellent

Sanghee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the fortune of having a magical hot spring experience in snow. The main pool is breathtakingly beautiful, especially on a snowing night. Really kind staff and great food. One pro tip is that they have a small shuttle to the train station (which we didn't know until after we left) and also delivers bags to a cafe in front of the station.
Stayed 1 night in Dec 2023

8/10 Good

Tommaso

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Food very good Structure and furniture quite old
Stayed 1 night in Aug 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff and soooo polite! Very clean. The momoyama bath is unesco world heritage
Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating. Explained how the stay would function given it is a ryokan and not a typical hotel. Onsen facilities were beautiful and well kept. Staff is extremely friendly and personable.
Stayed 2 nights in May 2023

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hot springs were amazing and the food and service were great as well. Would definitely stay here again.
Stayed 1 night in Mar 2023
Response from Yudanakaonsen Yoroduya on 7 May 2023
Thank you for staying with us this time.We are looking forward to seeing you again.

10/10 Excellent

Vadim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect
Service is "Japanese style", means extraordinary. Just wow! excellent dinner. Breakfast is less suitable for us, but it was traditional, so expected. Cleaning is just perfect.
Stayed 1 night in Feb 2023

10/10 Excellent

Jonathan E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. It is a very traditional inn with a fabulous onsen. Don’t go expecting a Hilton Garden Inn. The people were wonderful, the food was fabulous, the whole experience of a traditional Japanese inn was just what we wanted, and better. The hot spring onsen was truly a treat. Thank you to the whole staff for making our trip truly memorable, and just what we wanted.
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Kolton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem of your trip
The stay was very authentic and enjoyable, I would not suggest staying if you’re not heavily into Japanese culture. As the hotel itself is a very traditional experience with dinner and breakfast included. The bathhouse is very beautiful and enjoyable, although be advised if you are heavily tattooed they will allow entry to the bathhouse. Overall it was an amazing experience and I would highly recommend it.
Lobby
Art in the second story lobby
Art in the room
Front of the hotel
Stayed 2 nights in Oct 2019

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Meh
Shabby room in tired property in town that taxes forgot. Very friendly and accommodating service Very pretty outdoor Onsen
Stayed 1 night in Oct 2019

10/10 Excellent

YOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Kajsa, Brussels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beutiful and traditional
Traditional Ryokan but quite big giving it a hotel feel. Absolutely lovely and beautiful onsen, traditional and nice reception of guests and great rooms. Only issue was bathroom facilities that suffered from smell and the lack of WIFI in room.

10/10 Excellent

Ryota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
外観とは別で中は綺麗でとても過ごしやすかったです。大浴場は広々として気持ちよく、食事も美味しくとても家族一同大満足です。スタッフの方も丁寧で気さくで、また行くのを楽しみにしています、
Stayed 2 nights in Feb 2024

8/10 Good

Flavia Amato

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ryokan! Experiência inesquecível!
Stayed 2 nights in Feb 2024

8/10 Good

Yuya

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

kenta

Stayed 1 night in Aug 2020

10/10 Excellent

Yoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂最高です。
とても素敵な旅館だと思います。 露天風呂が特に素敵です。
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
心暖まる宿
父の誕生日祝いで、家族みんなで久しぶりにゆっくり過ごせました。サプライズのケーキの予約や、すべてに日本らしい繊細なな心づかいが感じられ、とても温かい気持ちになりました。感謝しております。 ありがとうございました(*^^*)
Stayed 1 night in Jan 2020

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
初めての訪問でしたが着いて早々、旅館の方が車のところまで来て下さって15時の予定より早めの14時30の到着になりましたが快く受付けて下さいました。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
本館10畳和室のお部屋に家族3名で宿泊 ちょっと狭いかなぁ~って家内が言っていた。 確かに言われればそうかも?って感じでしたが お風呂はなかなか良くていい温泉でした。 外湯もありましたが今回は利用せずでした。 仲居さんの心遣いは秀逸でした。
Stayed 1 night in Aug 2019

8/10 Good

machiko, 千葉県

Liked: Cleanliness, room comfort
旅館のお風呂最高です。
周りには温泉意外観光する所は、小さな神社以外有りませんが ゆっくり出来ます。どの部屋のお風呂も温泉が気に入りました。 近くに猿が温泉に入るのを見る場所があるようですが 私は見るより入るのが好きなので行っていません。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
趣き有るホテル
由緒有る建物で半世紀もの間、古い建物を管理するのも大変だと感じました。 露天風呂は趣きあり、釘一本も使ってい無い造りで、もみじの赤色が映えて益々素敵に見えました。 お部屋も和室で広く、快適でゆっくり過ごすことが出来ました。 ロビーも素敵で、落葉松をイメージしたデザインだそうで、珈琲を飲んでゆっくり出来るサービスがついているのが気が利くなぁと感じました。 女将さんもお食事の時に挨拶してくれて色々説明して下さったので丁寧でした。 ご飯も、その都度丁寧に季節を感じる旬な品で美味しく頂きました。 秋の紅葉進む中、寒いかと思いましたが暖かくて地獄谷で、おさるさんの入浴シーン見れなかったけど、ホテルのお庭に親子で現れて可愛かったので癒されました。 また、滞在したいホテルでした。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自然の中の湯宿
露店風呂のたたずまいが「湯宿」という感じで趣がありとても良かったです。文化財に指定されているようです。