Search Luxury Hotels in Yaiza

"Excellent from start to finish"

"This is meant to be a 4 star apart-hotel. The rooms are a decent size however we were never told that the room did not get cleaned every day - it is not in the hotel description (I rechecked just make sure I hadn't missed anything) when we got to the hotel, we were then told that our room would be cleaned once during the stay and to keVe our towels on the floor if we wanted them replaced - which we did and they were. However, the room was not cleaned, in fact the only thing they did was to replace the towels. There wasn't a table wiped, a floor swept, the bathroom and kitchen weren't touched. We had to go back to them to ask them to replenish the toilet paper, shampoo a dvtea bags. They refused to replenish the tea bags - 'they are only provided"

"Only there for one day"

"Everything was made incredibly easy, good amenities and restaurants"

"Food not the best"

"All of the hotel is clean. Staff are very welcoming. The hotel is very family friendly. We've been here several times and have enjoyed each experience."

"How this is rated 5 star, I will never know. Rooms are average, food is sub prime. The worst are the staff who are really not friendly and so begrudging to have to help you out."

"Hotel and staff were lovely but the food was terrible and the hotel could have been cleaner"