No. 355 Huixin Road, Qujiang New District, Xi'an, Shaanxi
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Linda of Digital Sales on 7 Aug 2023
Dear Guest, Thank you for loving the hotel and giving perfect feedback. We sincerely look forward to your stay again and hope to bring you more unique experience! Wish you a happy life!
The staff is patient and helpful! The service is excellent! They do have 5 types pillows to choose for free which made my stay comfortable.
FANGCHEN
Stayed 2 nights in Jul 2023
Response from Linda of Digital Sales on 25 Jul 2023
Hello, Guests, Please accept our sincere greetings from Renaissance Xi 'an Hotel. We will as always continue to work hard to improve the quality of service and serve every customer. Thank you again for your comments and support, and we look forward to seeing you again. Wish you a happy life!
The hotel was really nice! The staff was very friendly and they kept everything clean. The swimming pool was great as well! Would recommend staying
Jia
Stayed 4 nights in Jul 2023
Response from Linda of Digital Sales on 25 Jul 2023
Dear Guests, Thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!
A traveler can never go wrong when they choose to stay at Marriott group hotel. Nice property with great service from the staff here in Xian.
Verified traveller
Stayed 1 night in Nov 2020
Response from Sarah Yan on 20 Nov 2020
Dear Valued Guest, Thanks for your support of Renaissance Xi'an Hotel. At Renaissance, we firmly believe that travel is about discovery and exploration. We are looking forward your choosing again, to appreciate the unique offerings of this city, to uncover the hidden gems along your journey.
10/10 Excellent
James J
13 Jan 2020
James J
Stayed 3 nights in Jan 2020
6/10 Okay
Mui
Travelled with family
17 Dec 2019
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff service was excellent. Very friendly & prompt. But the room is very warm the aircon takes a long time to cool the room. Secondly, our toilet got choked on the 1st day though their staff came to fix quite quickly. We visited in dec.
Great hotel, breakfast is link a dinner. Will definitely stay there again for my next trip. It is close to the tower area and keeps good distance so it is not noisy at night. Service is also great!
Dear guest,Thank you for staying at Renaissance Xi'an Hotel and we appreciate you kind effort in sharing your kind effort in sharing your experience with us. Your words of encouragement with certainly be conveyed to us. Our hotel aims to provide unparalleled service while presenting a truly unique experience. Sincerely, we look forward that you could choose our hotel again, we hope you will feel more perfect and comfortable at Renaissance Xi’an hotel, we wish you a happy life and hope to meet you next time.
Excellent service experienced at 6F WanLi Chinese restaurant Manger Ms. Seven and 5F gym trainer Mr. Batis. Definitely choice them again when next time visit at Xian.
Kuo Chiang
Stayed 3 nights in Oct 2018
Response from Laura on 14 Nov 2018
Dear guest, Thank you very much for choosing to stay in xi 'an Renaissance hotel and give us generous praise. We are glad that you feel comfortable and satisfied with our warm service. We are committed to show our unique brand charm through the warm service of our navigator. The success of the hotel cannot be achieved without the support of every guest. Your encouragement is our motivation to move forward. Xi 'an Renaissance is definitely the best choice for you to travel in xi 'an. We look forward to helping you with your travel. We will always serve you at any future station.